Deactivate a data extraction field

  • Release version: Zurich
  • Updated January 27, 2026
  • 1 minute to read
  • Deactivate fields that you don’t want to use as part of your use case.

    Important:
    Starting with the Zurich release, Document Intelligence is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the Deprecation Process article [KB0867184] in the Now Support Knowledge Base. Instead, you can extract information from documents using the Now Assist in Document Intelligence application. For more information, see Now Assist in Document Intelligence.

    Before you begin

    Role required: sn_docintel.manager

    Procedure

    1. Navigate to All > Document Intelligence > Document Data Extraction Administration > Use Cases.
    2. Select a use case in the list.
    3. Go to the Fields tab and select the field you want to deactivate.
    4. On the form, select Deactivate Field.
    5. In the confirmation box, select Deactivate.
      Warning:
      There is no way to reactivate the field after it has been deactivated.

    Result

    The deactivated field will not be used for data extraction or training.