Supporting information for AI Desktop Actions

  • Release version: Zurich
  • Updated November 2, 2025
  • 1 minute to read

    • Get a quick overview of the important information that is related to the AI Desktop Actions application.

    Supported versions

    Support for adaptive desktop actions is added from Australia Patch 2.

    Supported user interfaces

    To design and run AI-powered desktop actions using Now Assist AI agents, install the AI Desktop Actions application. For more information, see Configure AI Desktop Actions.

    Licensing requirements

    The AI Desktop Actions application requires a ServiceNow Pro Plus or Enterprise Plus license.

    Application information

    This app has the following dependencies:
    • AI Desktop Actions Core (sn_desktop_core)
    • Now Assist AI web agents (sn_naa)
    • Now Assist AI agents