Installing Now Assist Analytics

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • You can install the Now Assist Analytics application (sn_na_analytics) with Now Assist applications if you have the admin role.

    Installation requirements

    You must be on Zurich Patch 0 or later.

    Now Assist Analytics is included as a dependency for all Now Assist applications. It is not recommended to install the application by itself. Instead, you can install Now Assist applications from the Now Assist Admin console or directly from the ServiceNow Store. For details, see Install Now Assist plugins.

    Figure 1. Now Assist Admin console plugin installation
    Now Assist Admin console links to browse plugins by workflow.

    Compatibility matrix

    Now Assist Analytics has a dependency on Now Assist Admin. Be sure to have the compatible version of the Now Assist Admin console based on the following compatibility matrix.

    Now Assist Analytics version Now Assist Admin console version Release
    Now Assist Analytics 2.0.14 Now Assist Admin 5.0.7 Zurich Patch 1
    Now Assist Analytics 1.1.11 Now Assist Admin 4.1.16 Zurich Patch 0