Administering emails in Configurable Workspace

  • Release version: Zurich
  • Updated June 11, 2026
  • 1 minute to read

    • Administer email features that aren't configured in UI Builder with components.

    Digital signature and encryption
    Configure emails that send a digital signature to verify you as an authentic sender and an email encryption to certify authentic recipients.
    Configure email templates
    Configure email templates in Configurable Workspace to quickly create emails for common issues.
    Configure collapsible templates
    Configure email templates with collapsed content by hiding it behind an ellipsis.
    Disable response templates
    Disable response templates for journal fields in Configurable Workspace.