Configure a user-selected start page

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Configure a user-selected start page to override the administrator‑configured default landing page to appear when you log in to ServiceNow.

    Before you begin

    Ensure you have enabled the Next Experience prior to beginning this task. For more information, see Considerations for activating Next Experience.

    Role required: none

    Procedure

    1. The admin must enable the glide.next_experience.user_selected_landing_page_enabled system property.
      1. Select All to open the navigation filter, enter sys_properties.list, and press Enter to view the System Property table in list view.
      2. Locate and open the glide.next_experience.user_selected_landing_page_enabled property.
      3. Verify that Value is set to true.
    2. In your instance, select the user menu Next Experience user menu in the unified navigation..
    3. In the user menu list, select Preferences.
    4. Select the User Experience tile.
    5. Select the Current start page list.
    6. Choose your start page from these options.
      Table 1. Current start page list
      Field Description
      Use the default The default landing page as configured by the administrator.
      Use Dashboards If using Core UI responsive dashboards, the start page is set to the last dashboard you visited.
      Use the page that I'm on now Set the current page as your default start page.
      Continue where I last left off Set the last page you visited in ServiceNow as the start page when you next log in.