Getting notifications in workspace

You can receive workspace notifications to get immediate updates about records you're working on without leaving workspace.

Notifications present updates about records you're working on or being assigned to regardless of whether or not the record is open in workspace. For example, a notification might show that you've been assigned in incident.

You can click the notification to open the record.

You can open all of your notifications by clicking on the notifications tray icon ().

The badge number indicates the number of unread notifications.

Workspace deletes notifications after seven days.