Home page in the IT Remediation Workspace

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Home page in the IT Remediation Workspace

    The Home page in the IT Remediation Workspace offers a centralized view of remediation tasks related to hosts, applications, containers, and test results assigned to you and your groups. It consolidates key information to help you efficiently manage vulnerable items and configuration test results relevant to your responsibilities.

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    Key Features

    • Assigned remediation tasks card: Displays the count of active remediation tasks assigned to you. Selecting this tile reveals the detailed task list.
    • Preferred solutions on Vulnerable Items (VIs) card: Shows the number of preferred remediation solutions available for host vulnerable items, provided the Vulnerability Solution Management application is installed. It includes third-party vendor solutions and potential fixes.
    • Impacted Configuration Items (CIs) card: Indicates how many configuration items with vulnerabilities are assigned to you or your groups, enabling quick access to affected assets.
    • Preferred patches on VIs card: Lists the count of preferred patches available for remediating host vulnerabilities.
    • Remediation tasks list: Presents all remediation tasks assigned to you or your groups, with filtering options such as "Assigned to me" and "Assigned to my groups." Users can open tasks to view details, assign tasks to themselves, and start investigations.

    Practical Usage

    • Use the Home page to track and prioritize remediation tasks efficiently.
    • Assign tasks to yourself to unlock UI actions and begin investigations.
    • Access solution and patch information to apply preferred remediation methods.
    • Filter and navigate between remediation tasks, vulnerable items, and configuration test results in list views to manage your workload effectively.

    Important Notes

    To perform actions on remediation tasks, you must assign the task to yourself; otherwise, UI actions will not be available at the record level. Initiate remediation by using the "Start Investigation" option under the More Actions menu.

    The Home page in the IT Remediation Workspace provides a consolidated list of host, application, container and test result remediation tasks that are assigned to you and your assignment groups.

    • sn_vul.remediation_owner for host vulnerable items (VITs)
    • sn_vul.app_security_champion for application vulnerable items (AVITs)
    • sn_vul_container.remediation_owner for container vulnerable items (CVITs)
    • sn_vulc.remediation_owner for configuration test results (CTRs)
    The Home page consists of the following cards and list of remediation tasks assigned to you and your assignment groups, records assigned to you have solutions.
    Assigned remediation tasks card
    Number of active remediation tasks assigned to you. Select the tile to view the list of remediation tasks.
    Preferred solutions on VIs card
    Number of preferred solutions available to remediate the host vulnerable items. The Solutions list is displayed if the Vulnerability Solution Management application is installed. This card shows you solution data, potential and preferred solutions, from third-party vendors about your vulnerable items.
    Impacted CIs card
    The number of configuration items that have VIs that are assigned to you or your groups. For more information, see View configuration items with vulnerabilities in the IT Remediation Workspace.
    Preferred patches on VIs card
    Number of preferred patches available that can be used to remediate the host vulnerable items.
    Remediation tasks list
    The list of remediation tasks assigned to you and your assignment groups. You can filter the records by selecting the Assigned to me and Assigned to my groups options.
    You can click a remediation task to view the details and start an investigation. In the Lists view, you can view the Remediation Tasks, Vulnerable Items, Configurations Test Results and so on. You can open a remediation task and click Assign to me to assign the task to yourself and start investigation.
    Note:
    If you do not assign the task to yourself in the remediation task, you cannot view any UI actions at the record level.
    Click the More Actions ellipses and click Start Investigation to resolve a remediation task.

    For more information about what you can do on the home page, see Use remediation task records in the IT Remediation Workspace.