Install and configure the Proofpoint Integration

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Install and configure the  Proofpoint Integration for Security Operations application from the  ServiceNow® Store on your  ServiceNow AI Platform instance.

    Before you begin

    Role required: sn_si_admin

    Procedure

    1. Download the  Proofpoint Integration for Security Operations application from the  ServiceNow® Store and install it.
      For more information, see Install a ServiceNow Store application.
    2. Navigate to Security Operations > Integrations  > Integration Configurations.
    3. Locate the  Proofpoint Integration for Security Operations tile and select Configure.
    4. On the form, fill in the fields.
      Table 1. Proofpoint Integration Configuration form
      Field Description
      Name Name of the Proofpoint Integration for Security Operations configuration.
      Service Principal User name of Proofpoint tenant.
      Secret The ID of Proofpoint tenant.
    5. Select Submit.

    Result

    After you successfully validate and submit the configuration, the integration is saved on the Security Integrations page as a tile.