View the Secureworks tickets and the corresponding security incidents

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • The imported Secureworks CTP tickets are initially stored in the Ticket Import table. View all the Secureworks CTP tickets that have been imported before any filter conditions are applied.

    Before you begin

    Role required: sn_si.admin

    Procedure

    1. Navigate to All > Secureworks Ticket Ingestion Integration > Secure Ticket Import.
    2. You can view all the Secureworks CTP tickets that have been imported before they are aggregated or any filter conditions are applied.
    3. Click on a Ticket ID to see the raw ticket data.
    4. Navigate to Secureworks Ticket Ingestion > Secureworks Ticket to Task.
      The Secureworks CTP tickets with their corresponding security incidents are displayed.