List page in the Vulnerability Manager Workspace
Summarize
Summary of List page in the Vulnerability Manager Workspace
The List page in the Vulnerability Manager Workspace allows vulnerability and security managers and analysts to efficiently monitor remediation progress, drill into detailed records, and track approval requests and exceptions. This workspace centralizes access to various vulnerability-related records and tasks, enhancing visibility and management of remediation efforts across hosts, applications, containers, and configuration compliance.
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Access to the List page requires specific roles based on the type of vulnerable items being managed, such as snvul.vulnerabilityanalyst, snvul.vulnerabilityadmin, snvul.appsecmanager, snvulcontainer.vulnerabilityanalyst, and snvulc.admin.
Key Features
- Two main tabs:
- Lists tab: Displays default lists for remediation efforts, tasks, vulnerable items, configuration test results, solutions, exceptions, and libraries.
- My Lists tab: Shows customized or renamed lists created by the user for tailored monitoring of remediation progress.
- Role-based Access and Filtering: Lists and records are filtered and accessible based on assigned roles and group memberships, supporting focused remediation workflows.
- Integration with Vulnerability Response Modules: The List page supports Vulnerability Response, Application Vulnerability Response, Container Vulnerability Response, and Configuration Compliance modules.
- System Properties for Navigation and Display: The
snvulcmnws.navigatetoworkspaceproperty enables direct navigation from classic UI modules into the Workspace List page, enhancing user experience. The record count display can be toggled using theglide.ui.list.seismic.omit.countproperty. - Grouping and Categorization: Lists such as remediation efforts and tasks can be grouped by record type to categorize by host, application, container vulnerable items, and configuration test results.
Available Lists and Their Practical Uses
The Lists tab includes pre-configured lists crucial for managing vulnerabilities and remediation efforts. Each list is aligned with specific roles and modules:
- Remediation Efforts (REs): Active and assigned remediation efforts grouped by vulnerable item type, helping track overall remediation progress.
- Remediation Tasks: Lists cover active, all, assigned to me, and assigned to my group tasks for host, application, container, and test result remediation, supporting task-level management.
- Host, Application, and Container Vulnerable Items: Separate lists to view active, all, and assigned vulnerable items, with the ability to create new application vulnerable items if authorized.
- Configuration Test Results: Active and all test results assigned by individual or group for compliance verification.
- Solutions: Lists of remediation solutions available, including those with highest supersedence and those linked to vulnerable items, facilitating solution selection.
- Exceptions: Approval status for exception and false positive requests, grouped by vulnerable item or test result type, aiding governance and risk management.
- Approvals: Lists approval requests assigned to the user for efficient processing within the workspace.
- Libraries: Comprehensive lists including CVEs, third-party vulnerabilities (TPEs), CWEs, application vulnerabilities, test groups, tests, and compensating controls, supporting detailed vulnerability and compliance research and management.
- CMDB Related Lists: Includes discovered items, container images, and applications, enabling correlation of vulnerabilities with configuration items.
- Penetration Test Assessment Requests and Findings: Lists to manage active, all, and assigned penetration test requests and findings, supporting integrated security assessment workflows.
- Patches: Lists of available patches for remediating host vulnerabilities, facilitating patch management.
- Supporting Data: Lists of authoritative sources and technologies useful for researching vulnerability sources and frameworks.
Practical Benefits for ServiceNow Customers
- Provides a centralized and role-based interface to monitor and manage vulnerabilities across multiple asset types and compliance frameworks.
- Enables users to customize lists for focused tracking of remediation progress and approval workflows.
- Facilitates navigation from classic UI modules to the workspace for a unified user experience.
- Supports grouping and filtering capabilities to quickly identify and prioritize remediation tasks by asset type or assignment.
- Integrates vulnerability data with configuration and penetration testing information, enhancing overall security posture management.
The List page in the Vulnerability Manager Workspace permits vulnerability and security managers and analysts to view remediation progress on records, drill down into records, and view the status of their approval requests and exceptions.
- sn_vul.vulnerability_analyst, or sn_vul.vulnerability_admin for host vulnerable items (VITs)
- sn_vul.app_sec_manager for application vulnerable items (AVITs)
- sn_vul_container.vulnerability_analyst or sn_vul_container.vulnerability_admin for container vulnerable items (CVITs)
- sn_vulc.admin for configuration test results (CTRs)
- Lists tab: Displays the default lists for remediation efforts, remediation tasks, vulnerable items, configuration test results, solutions, exceptions, and libraries.
- My Lists tab: Displays any lists that you’ve renamed from the Lists tab and any lists that you create.
You can also create your own list to monitor remediation progress. For more information, see Create a customized list of records.
Lists tab
The following table shows the lists available in the Lists tab of the List page:
If the sn_vul_cmn_ws.navigate_to_workspace system property is set to true by an admin, upon selecting the predefined filter links in the Vulnerability Response, Application Vulnerability Response, Container Vulnerability Response and Configuration Compliance modules from the All menu, these links open in the List page of the Vulnerability Manager Workspace based on your role.
For example, if you select Assigned to My Groups by navigating to , this link is redirected to the Vulnerability Manager Workspace. The Assigned to My Groups list in the Remediation Tasks module opens in the List page of the Vulnerability Manager Workspace if you have the vulnerability admin or analyst role. To view the host remediation tasks group the tasks by Record Type.
You can hide the record count on the lists using the glide.ui.list.seismic.omit.count system property. For more information on how to turn off/on the record count on a list, see the KBB0010402 KB article.
| List item | Description | Modules | Roles Required |
|---|---|---|---|
| Remediation efforts (REs) | List of active REs and all the REs assigned to your assignment groups. Group the remediation efforts by Record Type to categorize them by host vulnerable items, application vulnerable items, container vulnerable items and configuration test results. |
Vulnerability Response, Application Vulnerability Response, Container Vulnerability Response, and Configuration Compliance |
|
| Remediation tasks | Contains the following lists:
Group the remediation tasks by Record Type to categorize them by host vulnerable items, application vulnerable items, container vulnerable items and configuration test results. Note: The Remediation tasks list includes tasks generated during the Remediation Effort creation in the Vulnerability Manager Workspace, as well as those created manually and by remediation task rules and other processes in the classic UI. The Remediation
effort column will be empty for any remediation tasks that were not created as part of the Remediation Effort. |
Vulnerability Response, Application Vulnerability Response, Container Vulnerability Response, and Configuration Compliance |
|
| Host Vulnerable items | Contains the following lists
|
Vulnerability Response | sn_vul.vulnerability_analyst, or sn_vul.vulnerability_admin |
| Application Vulnerable items | Contains the following lists:
|
Application Vulnerability Response | sn_vul.app_sec_manager |
| Container Vulnerable items | Contains the following lists:
|
Container Vulnerability Response | sn_vul_container.vulnerability_analyst or sn_vul_container.vulnerability_admin |
| Configuration Test Results | Contains the following lists:
|
Configuration Compliance | sn_vulc.admin |
| Solutions | Contains the following lists:
|
Vulnerability Response | sn_vul.vulnerability_analyst, or sn_vul.vulnerability_admin |
| Exceptions | Shows the approval states for all the exception and false positive requests associated with your assignment groups.
Group the exceptions by Record type to categorize them by host vulnerable items, application vulnerable items, container vulnerable items and configuration test results. |
Vulnerability Response, Application Vulnerability Response, Container Vulnerability Response, and Configuration Compliance |
|
| Approvals | Assigned to me: Shows the approval requests assigned to you for processing. To process your approvals in the workspace, see Approve or reject requests in the Vulnerability Manager Workspace. | Vulnerability Response, Application Vulnerability Response, Container Vulnerability Response, and Configuration Compliance |
|
| Libraries | Consists of the following lists:
|
Vulnerability Response, Application Vulnerability Response, Container Vulnerability Response, and Configuration Compliance |
|
| CMDB | Contains the following lists
|
Vulnerability Response, Application Vulnerability Response, Container Vulnerability Response, and Configuration Compliance |
|
| Penetration Test Assessment Requests | Contains the following lists:
For information on how to create a penetration test assessment request, see Create a new penetration testing assessment request. |
Application Vulnerability Response | sn_vul.app_sec_manager |
| Penetration Test Findings | Contains the following lists:
For information on how to create a penetration test findings, see Create penetration test findings based on an assessment questionnaire. |
Application Vulnerability Response | sn_vul.app_sec_manager |
| Patches | All: List of all the available patches that can be used to remediation host vulnerable items. | Vulnerability Response | sn_vul.vulnerability_analyst, or sn_vul.vulnerability_admin |
| Supporting Data | Contains the following lists:
|
Configuration Compliance | sn_vulc.admin |