The content you are looking for has been archived. View related content below.
Your feedback shapes our priorities. While the Resource Management customer feedback sessions have given us valuable insights, we want to make sure every voice is heard — not just those in the room. If you're running into friction managing resources ...
Hi Platform Analytics community members, here a small blog post to mention we are in the midst of updating our Platform Analytics enablement toolkit. The purpose of the toolkit (as it was always) is to support with your onboarding, enablement, and ...
If you are wondering where to start with your Now Assist Implementation journey, below is a curated list of resources that will help you get started. For planning your deployment, and based on the lessons learned above, the following links can get...
Let's talk about security in a way that's easy to digest. As a ServiceNow Product Owner, I understand the significance of security hardening cannot be overstated when it comes to strengthening and fortifying your instance/platform Imagine your Serv...
Zurich Release Deep Dive – HRSD This blog aims to be a deep dive blog on the features coming in HR Service Delivery space as of the July 2025 Store/Zurich Family Release. Some of the features may have dependency on a family release. This will be...
My organisation is retiring SCCM and we are moving to SN's ACC agent with MS Intune providing the package install and uninstall. As part of this piece of work the SAMP team have been asked what data we want. We have said Software, inventory, hardwar...
RequirementI want to capture user activity like:Navigator Modules (Application Menu → Modules) changesConfiguration/Development artifacts modified by the user (e.g., Business Rules, Client Scripts, UI Policies, Script Includes, ACLs, etc.)Preferably...
Hello everyone, I wanted to translate my workspace title but no luck, does anyone have a recommendation?
Hi Everyone, We all know that there is a summary section in the SOW workspace. In the overview tab of the incident form, I am unable to see the fields in the summary section as admin But when I impersonate an ITIL user, I was able to fields in the su...
Hii everyone,Just have doubt on how to test thisi have created some knowledge groups and added group types to it and added a role to it which was sn_hr_core.kb_writer this now i need to test it so help me how to do it like the groups i created havin...
I have a field called affected users where we can select multiple users in the incident form. Now I want to bring this field into the Record information contextual side panel. Currently, I have Caller and Assigned to tabs in the Record information ta...
Hi all,I got one requirement from client, I have created one check box named 'custom', if it is checks true and save, it will go for the approval. the change request should be in new state, even if we keep it in other state other than new after the c...
Hi AllI am using the flow designer for approval process but here i need to exclude the requestor from approving the change request, how can we achieve this. In rules section can we use both code and configuration, i have tried it is not working for m...
Hi,I need to implement the CSM Now Assist skill for the ‘Email Recommendation’. What configuration options are available? Which inputs should I use to maximise the skill’s effectiveness? What steps should I follow to get the most out of the recommend...
Hello guys?Could you help me change the status color I highlighted in this screenshot? Does anyone know where the setting is? I've tried, but it still doesn't change. Thank you.
Hello,Auto application creation in Application Table if any new application is created in Business Application tableIm trying to run above using business rule but its not working properly whenever i do the changes in business appl. change happen in a...
In Service portal, under profile there is user preference theme tile is missing. Please refer to image below. Please note instance upgraded from Yokohoma to Australia and the portal record (SP) theme is updated as coral. Please advise on this #coral...
Hi everyone,I am facing an issue with an F5 2.0 pattern discovery via a MID Server running on a Linux server, which is behind a corporate proxy.The Problem:Discovery fails at the authentication step with "HTTP response: null".Troubleshooting performe...
Hi All Recently One problem came when I was working on the Now MobileApp where One web Screen redirects to another web screen from there I wanted to give one button that redirects me to my launcher screen is there any way to do it?
Hi,We are getting error like There is a JavaScript error in your browser console post upgrade to Australia from Yokohama.sp_min.jsx?v=04-29-2026_2044:2774 Error sending message to worker i.console.error @ sp_min.jsx?v=04-29-2026_2044:2774 sendMessage...
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.
| Subject | Author | Posted |
|---|---|---|
| 42m ago | ||
| 44m ago | ||
| 52m ago | ||
| 56m ago | ||
| an hour ago |