Hi community I went down the rabbit hole of how to set Century Gothic as a standard font within my instances (currently Utah, CSM and ITSM) As this is not a totally new font I thought this shouldn't be the problem. I stumbled across multiple mentioni...
Hello ,I'm trying to send attachments from my csm personal developer instance to Azure storage account. I have an application registered on the azure portal and also have a storage account created. I have registered the application created in azure o...
Hi Guys, I need to make this Search bar rounded corners on the csm portal [Kb_home]. I've changed the border-radius to 24 px. still it's not reflecting. Can anyone pls help me on this? Below is the Script :- body .padding-top{ padding-top: 0px;}se...
Hello All, I need to create a CSAT report where I need to show top 10 average CSAT scores received for agents in week. But I need to show the CSAT score in star format as in screenshot.Can anybody help me with this please?
Hi there..!! I am trying to send attachments to another instance from my instance to another and have written a Unidirectional integration.I have written RestMessage (POST)at my instance and Scripted Rest POST at another instance I want to hit and ...
There is one portal page. After saving or approving the case record, it is showing few info messages. I want to make those messages disappear after 5 seconds.Is there any way? Please let me know. Thanks in advance,Pooja Devkar
Hi All, I am trying to find a way to work on the style sheets but I cannot find them in the OOB instance or the plugins (content management). I wanted to see how to activate it so as to be used in finding a way to achieve a multi brand portal.
Hello, I am new to ServiceNow and am exploring documents. I want to know what the main difference is between the "v1" and "v2" REST APIs. for example:1) /api/now/v1/account2) /api/now/v2/account I am using vancouver version with Developer instance
Hellowhen case is created in csm portal it will show time like 1dayago 3daysago like that but i need it show as date and time format like example (2024-01-08 10:16:05 PM ). If anyone have idea about this please share me the answer ASAP.Note :- i have...
Hi All, I am trying to achieve a multi branding portal depending upon the company of the user. I did come across this article where the style sheets are to be modified. https://www.servicenow.com/community/developer-articles/multi-branding-service-po...
Hi Folks, I have to enable out of box notification related to communities(community portal). I have checked some of the notifications by commenting on post, creating an event, marking content as Helpful but in the recipients but it is sending to no...
On Case record, we can attach attachments. But it should not be duplicate. If name is same & file type is same then attachment should not be attach to the record. It should show error message. Thanks in advance,Pooja Devkar
Hello Community!I have created one quick message, I want to update the subject when we select quick message, Here Test is the quick messagePlease help!
Hi all, for new hires, we use an order guide to collect their name, title, and equipment requested. The equipment requested is separate catalog items for a laptop, mouse, etc. We've been using this method for about a year and now want to report on th...
Hi, Is there any support for the mentioning feature, even a solid and stable custom from community, that allows tagging in the portal?
