Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!
Welcome to the Flow community. To access the community click the "Join Community" button at the top...
3 PostsEmployees don't need more answers. They need things to get done. Most employee experiences still get in the way: siloed tools that don't talk to each other, disjointed integrations that break workflows, and portals built for browsing instead of act...
What's changing? Beginning July 9, 2026, ServiceNow will begin rolling out third-party model providers as the default for out-of-the-box (OOTB) Now Assist skills and AI agents. The rollout is tied to individual store app release schedules, differe...
Formerly published as "Getting Ready for Platform Analytics: Value, Gaps, and Fixes (2026)" Updated August 18, 2026 ▶ Jump to the Interactive Known Issues Companion | ▶ Jump to the Companion by Release & Version This page gives Platform Analytics c...
Hardware Asset Management (HAM) lets you take control of your hardware assets, which creates visibility across your hardware estate and optimizes your hardware inventory lifecycle processes. This blog covers your full HAM journey, which includes fou...
Introducing The Developer Passport: Brazil Release Brazil release season is officially here, and Developer Passport is back for round two. If you caught the Australia release preview, you already know the drill. However, if this is your first ...
I'm trying to identify where the "Make approval decision" button and its corresponding Approval Decision dialog are configured in Service Operations Workspace (SOW).Currently, when an approver clicks Make approval decision, a modal opens with Approve...
Hello I need a solution for the task of discovery simulatorI am sharing the task scenario and verification details SCENARIO: Cloud Dimensions has gained confidence in how easy it is to extend ServiceNow Discovery for applications. Next it would like ...
can not get past this even after I open the instance and did what the task asked to do?
Hi Team,I have a requirement for HR Cases (sn_hr_core_case) where attachments need to be automatically removed after a retention period.RequirementWhen an HR Case reaches "Closed Complete" status:Attachments should remain available for 10 calendar da...
We are facing an issue after updating the changes in the widget. When we perform an Update Set Scan, it is showing several findings. Please find the attached screenshot for your reference.
How can I connect the ServiceNow to Claude so that I can build the application via prompting.
In csm_consumer table i ahve a field called preferred language and i have added some choices to that field.when i selct any value and save a record in the csm_consumer table it's getting set as en .from where the default value is blank for that field...
Hello all! I am helping to redesign my organization's review process for our knowledge articles and would like some advice from those of you who already have a good process in place at your organization on how you utilize the "Valid to" field. I know...
Hi all,I have a couple of questions on PA best practices as my organization is going to try to define how to work with PA and what to avoid. 1. Creating breakdowns and breakdown sources. The suggestion here is that we do not allow the creation of sev...
Hi everyone,I have gone through ServiceNow Administration and HRSD, and now I want to move toward ServiceNow Development.I would like to get some guidance from experienced ServiceNow professionals about the skills I should focus on to become job-read...
I’m currently learning ServiceNow development and have a basic understanding of JavaScript. I’m finding it difficult to know when to use Business Rules, Client Scripts, Script Includes, and UI Policies. What would be a good approach for learning thes...
Hi all,I'm developing AI Agents in AI Agent Studio and testing how interactive UI elements render in the Now Assist PanelContext:I'm building agents that present selectable options to users during a conversation.The question:Is it possible to add hov...
On-Call Scheduling ensures the right person is notified when an incident, task, or case needs attention outside normal workflows. This article walks through the setup sequence in the order each piece actually needs to exist, so escalations work the ...
I would like to conduct a hardware asset inventory using ServiceNow.This primarily involves taking inventory of the PCs, tablets, and mobile devices used within the company. There is an option called “Inventory > Asset Audit” in the Hardware Assets w...
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.
| Subject | Author | Posted |
|---|---|---|
| 20m ago | ||
| 25m ago | ||
| 40m ago | ||
| yesterday | ||
| yesterday |