The content you are looking for has been archived. View related content below.
You Showed Up. Now Claim Your Badge. Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it. Using the...
The Impact Store App What’s in it for you, and how to get started A new way to consume everything ServiceNow Impact offers, right inside your own instance. Get the Impact App on the ServiceNow Store → Why the app Impact’s latest innovations, r...
Index - Introduction - Next Experience Features - Theming in Next Experience UI - Resources Introduction Welcome to the article version of the most recent Next Experience Academy titled "Everything you need to know to get started with N...
Platform Analytics brings Performance Analytics and Reporting together in one place. Less navigation, more clarity — one entry point for everything analytics in ServiceNow. Click any image below to explore Platform Analytics resources. The collect...
SPM Australia Release - 2026 March, May & June Please check out the Delta Decks attached to this post for release overview 2026 June Release The 2026 June release brings AI deeper into everyday project and portfolio work — automatically generatin...
1. Does AICT ingest telemetry signals (logs, metrics, traces) from external systems?2. Does AICT support:Real-time telemetry streaming?Event-driven ingestion (similar to ITOM Event Management / AIOps)?3. Does AICT track adoption, productivity, cost, ...
Not every CRM AI investment requires building from scratch – and not every use case is covered out of the box. The architecture decision you make determines not just your time to value, but which engineering layers you will own at high cost permanen...
Does anyone used android tablet as kiosk for visitor check-in with the locked down so that no other screeen or app is available once the kiosk page is visible? the user is able to open the other apps and also use as a regular tablet. 2nd question is...
HiHow to re-run the workflow where RITM State is Close Complete Request State is Close incompleteFor Request State is Close Complete, Stage is Close incompletewhy because due to a BR one task hasn't got created and other tasks are close incomplete.we...
I have to auto route tickets to two different assignment groups but we don't have any routing condition. Now the team is doing it manually based on description and their experience. How to automate this task.
Hello all, There is oob business rule in our system.It is "Change reverted to New". So, it is before update BR.Because of my business requirements, I need to update this BR, to after update. So, can someone please explain me what could be the impact ...
Hi Community, We are trying to Integrate SolarWinds with ServiceNow for alerts management. We are successfully getting all the alerts, but I want to get more information on those alerts from SolarWinds. How do I do that?Here when you see in Additiona...
Hi Everyone,We are currently reviewing a large number of ServiceNow Discovery Home errors across the following categories:ConfigurationInternalCredentialsNetworkCMDBMany of the error records only contain IP addresses, and we are finding it difficult ...
Hi Community, In the "Planning" tab of a Project in the project workspace, when I click the Baselines icon, the below little section shows up, and it has a button called "Create new". My goal is to restrict this "Create new" button to certain roles ...
Hi Experts, I am looking to gain end-to-end expertise in ServiceNow ITOM and would appreciate recommendations for a single comprehensive source (or a few key sources) that cover: • CMDB Fundamentals & Best Practices• Discovery (Windows, Linux, Networ...
This article contains detailed implementation guides for the Oracle HCM Cloud Basic and Advanced integration. The Oracle HCM Cloud integration connects ServiceNow to your Oracle HCM Cloud instance in real time. It synchronizes employee data, job in...
This article contains detailed implementation guides for the SAP SuccessFactors integration. The SAP SuccessFactors integration connects ServiceNow to your SuccessFactors system in real time. It synchronizes employee data, organizational structure,...
Together with Rob Koeten I am releasing the CSDM 5 Information Management Implementation Guide (v1.0)—a comprehensive guide for information governance, data lineage, and compliance automation across the enterprise using the ServiceNow AI Platfor...
The Problem Worth Solving If your organisation is deploying AI — whether that's a NowAssist skill, a custom agent on AWS Bedrock, or a third-party SaaS tool like Zoom's meeting summarisation — you already have an AI governance problem, even if you ...
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.
| Subject | Author | Posted |
|---|---|---|
| 2 hours ago | ||
| 5 hours ago | ||
| 5 hours ago | ||
| 8 hours ago | ||
| 8 hours ago |