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Featured Platform Analytics Migration Central

Introducing Platform Analytics Migration Central   Welcome to your one-stop destination for everything related to ServiceNow Platform Analytics migration.   Whether you're just starting your journey or refining your strategy, Platform Analytics Migra...

  • blog
  • Platform Analytics
  • Platform Analytics Experience
  • platform analytics migration
  • Platform Analytics Migration tool

Featured Bravium + Impact - Everything You Need to Know

A few months ago, we shared some exciting news about our acquisition of Bravium's applications. Since then, we've been hearing a ton of interest from our customers and partners about what's to come.   Well, look no further! Here's a preview of what t...

  • Article
  • ServiceNow Impact

Featured Platform Analytics Enablement Toolkit

  Platform Analytics: Performance Analytics & Reporting is now a unified experience within the platform, allowing a single entry point into analytics.   Maybe you are wondering, what is the Platform Analytics experience? Check out the short video be...

  • blog

Database View Reporting

Hello Everyone, I have this requirement to merge Task and Interaction Table. I had successfully created a database view using task, interactions and interaction related record table. My problem is to combine the task.number and interaction.number fie...

  • Question

Discover ExtremeNetworks Wireless controller/AP?

Hi - Has anyone built Discovery pattern (or even probe/sensor...) to discover Extreme Networks Access Points?   ExtremeNetworks uses a controller and is SNMP enabled.  I'm presuming (hoping) it may be similar to Aruba AP discovery (another product wi...

  • Question
  • Discovery

Hide "Save" from Sys_popup in Portal

We have a reference field of Users, when clicking on the ( i ) button, the popup shows and users can edit their porfile from there.We wouldn't like to restrict (ACL) fields but disable saving from Popup

  • Question

Frequent cache flushes negatively impact instance performance.

Hi All, Frequent cache flushes are happening on the instance due to a few properties being updated constantly.Please suggest Which things need to be checked while reviewing and enabling the ignore cache for these properties. Is enabling ignore cache ...

  • Question

regarding Payload builder and REST message

This is regarding the action which has the belowStep 1 : Accept input via an Action. Step 2: Use a Payload Builder to construct the payload.Step 3: Make a POST REST API call to Ansible AWX along with payload from STEP 2 , which triggers a playbook ex...

  • Question

SCIM for CyberArk

Hi -  I installed the SCIM Plugin to connect to CyberArk Now, it´s need to be configured from scratch.  What should i do 1st pls?  Thank you

  • Question

Remote Tables Plugin Uses App sys_id Instead of Scoped App Name When Calling Flow

Hi all,I’m experiencing an issue with the Remote Tables plugin in my scoped app. When the plugin attempts to call a flow, it uses the app’s sys_id as the scope name, rather than the expected scoped app name. This is causing flow execution failures, a...

  • Question
  • Analytics & Workflows
  • Remote Tables
  • Scoped App Development
  • Xanadu

Resolved! Question: Deploying hotfixes for custom scoped applications

Hi everyone,I have a specific question in regards to the best practice approach of deploying hotfixes for scoped applications. The use case is the following:We have multiple custom applications being live in Production. All these applications have be...

  • Question

Populate Service Request fields with entries on the requested item

Is it possible to populate a new service request with answers recorded on the associated requested item form? My customer would like data from the RITM record to automatically populate the "Short description" and "Description" fields of the Request r...

  • Question

How to connect TPRM with Controls

Hello community, I'm trying to figure out how does the integration between TPRM and Control objective/control works. I was able to set up a metric (question) -> link it to CO -> I see link in assessment metrics on CO->I've linked the entity (Vendor) ...

  • Question
  • Compliance Management
  • Integrated Risk Management (IRM)
  • Policy and Compliance Management
  • Vendor Risk Management

Context and Context record fields on Evidence Request

Hey are - we are testing Zurich in preparation for our upgrade.  I noticed two new fields when I am requesting Evidence through the Audit Workspace.  The fields are Conext and Context Record. I see that context provides a list of tables that I can se...

  • Question

Using this RTE, I would like to create as many records as there are fields

Hi,The import set table has the following data:[Field]=[Value]name1=test_name1name2=test_name2name3=test_name3 Using this RTE, I would like to create the following records in table A:record1name=test_name1,record2name=test_name2,record3name=test_name...

  • Question
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