Populate variables from RITM table into the approval tables

Community Alums
Not applicable

‎04-30-2024 04:05 AM

Hello,

 

I would like to know if it is possible to fetch the variables which are displayed in the RITM(under variable section) into Approval(sysapproval_approver) table using database view? 

If yes then please share some details about the tables to include and where clause logic.

 

Thank you

Regards,

Jainil

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Robbie
Kilo Patron
Kilo Patron

‎04-30-2024 06:38 AM

Hi @Community Alums,

 

@Maik Skoddow has a great article with a step-by-step guide on how to implement this.

Check the below link.

 

To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Kudos.

 

Thanks, Robbie

 

https://www.servicenow.com/community/now-platform-articles/improving-the-approval-experience-part-3/ta-p/2316441

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