Combined ServiceNow Otto for Configure, Price, Quote (CPQ) release notes for upgrades from Xanadu to Zurich

Consolidated page of all release notes for ServiceNow Otto for Configure, Price, Quote (CPQ) from Xanadu to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Configure, Price, Quote (CPQ) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading ServiceNow Otto for Configure, Price, Quote (CPQ) to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for ServiceNow Otto for Configure, Price, Quote (CPQ).

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	Zurich Patch 7 Summarize a quote Generate a summary of a quote to: Summarize key quote components during early customer discussions or pre‑discovery. Provide an updated view of the quote after revisions, without requiring review of multiple records. Provide a single, consolidated snapshot of all actions, tasks, and notes derived from a quote in one place. Highlight custom pricing, discounts, and negotiated changes made during the quoting process. Review the quote prior to sending it to the customer to confirm accuracy and completeness. Support internal handoffs by summarizing the quoted offer for internal teams.

Changes

Between your current release family and Zurich, some changes were made to existing ServiceNow Otto for Configure, Price, Quote (CPQ) features.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	Zurich Patch 5 Changes to Now Assist usage measurement Starting with Australia Early Access, AI usage measurement is transitioning from a 365-day look-back model to a 365-day burn-down model, with usage resetting at the contract anniversary date. For more information, refer to KB KB2704710: AI Usage - Overview & New Measurement Logic.

Removed

Between your current release family and Zurich, some ServiceNow Otto for Configure, Price, Quote (CPQ) features or functionality were removed.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some ServiceNow Otto for Configure, Price, Quote (CPQ) features or functionality were deprecated.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate ServiceNow Otto for Configure, Price, Quote (CPQ).

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	Install ServiceNow Otto for CPQ by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Additional requirements

If any additional requirements were introduced or changed for ServiceNow Otto for Configure, Price, Quote (CPQ) we have noted them here.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for ServiceNow Otto for Configure, Price, Quote (CPQ) we have noted them here.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for ServiceNow Otto for Configure, Price, Quote (CPQ), such as specific requirements or compliance levels.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Localization information

If there are specific localization considerations for ServiceNow Otto for Configure, Price, Quote (CPQ) we have noted them here.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for ServiceNow Otto for Configure, Price, Quote (CPQ) we have noted them here.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	Summarize quote for immediate, comprehensive insights into quote details (product, pricing, and terms) to improve quote accuracy, help teams align, reduce manual review, catch issues early, and accelerate quote turnaround. See ServiceNow Otto for CPQ for more information.