Combined ServiceNow Otto for Operational Sustainability Management Management release notes for upgrades from Xanadu to Zurich

Consolidated page of all release notes for ServiceNow Otto for Operational Sustainability Management Management from Xanadu to Zurich.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family ServiceNow Otto for Operational Sustainability Management Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading ServiceNow Otto for Operational Sustainability Management Management to Zurich

Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

New features

Between your current release family and Zurich, new features were introduced for ServiceNow Otto for Operational Sustainability Management Management.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	Zurich Patch 4 Use agentic workflows Now Assist for ESG The carbon calculations agentic workflow acts as a copilot for sustainability teams, streamlining carbon accounting workflows. It intelligently selects metric definitions and emission factors from the library, generates calculated metric definitions, and enables user review and adjustments before final use. Zurich Patch 1 Extract data from utility invoices ServiceNow Otto for Operational Sustainability with document intelligence for utility bills, designed to streamline your ESG metric data collection and reporting. Here are the key highlights: Extract ESG metric data with Gen AI-Powered Document Intelligence from utility bills, like electricity, gas, and water, with accuracy and efficiency. Automate data collection by eliminating manual data entry and reducing errors. Integrate extracted data with ESG metric workflows for a seamless experience. Scale your operations with an enterprise-scale solution that handles large volumes of data. Confirm compliance and transparency with built-in audit features that support reporting requirements.

Changes

Between your current release family and Zurich, some changes were made to existing ServiceNow Otto for Operational Sustainability Management Management features.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	Zurich Patch 5 Changes to Now Assist usage measurement Zurich Patch 4

Removed

Between your current release family and Zurich, some ServiceNow Otto for Operational Sustainability Management Management features or functionality were removed.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Deprecations

Between your current release family and Zurich, some ServiceNow Otto for Operational Sustainability Management Management features or functionality were deprecated.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Activation information

Review information on how to activate ServiceNow Otto for Operational Sustainability Management Management.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	Install ServiceNow Otto for Operational Sustainability by requesting it from the ServiceNow Store.

Additional requirements

If any additional requirements were introduced or changed for ServiceNow Otto for Operational Sustainability Management Management we have noted them here.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Browser requirements

If any specific browser requirements were introduced or changed for ServiceNow Otto for Operational Sustainability Management Management we have noted them here.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Accessibility information

Review details on accessibility information for ServiceNow Otto for Operational Sustainability Management Management, such as specific requirements or compliance levels.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Localization information

If there are specific localization considerations for ServiceNow Otto for Operational Sustainability Management Management we have noted them here.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	No updates for this release.

Highlight information

If there are specific highlight considerations for ServiceNow Otto for Operational Sustainability Management Management we have noted them here.

Release	Release notes
Xanadu	No updates for this release.
Yokohama	No updates for this release.
Zurich	Zurich Patch 5 Review changes to Now Assist usage measurement. Zurich Patch 4 Accelerate carbon reporting with AI-powered calculations, validation, and insights for Scope 3 emissions. Automate metric data collection from utility invoices by extracting key information using the AI-driven document intelligence for utility invoices. See ServiceNow Otto for more information.