Combined Telecommunications Service Operations Management release notes for upgrades from Xanadu to Zurich

  • Release version: Zurich
  • Updated August 12, 2026
  • 3 minutes to read

    • Consolidated page of all release notes for Telecommunications Service Operations Management from Xanadu to Zurich.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Telecommunications Service Operations Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Zurich.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Telecommunications Service Operations Management to Zurich

    Before you upgrade to Zurich, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Xanadu

    TBD.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    New features

    Between your current release family and Zurich, new features were introduced for Telecommunications Service Operations Management.

    Release Release notes

    Xanadu
    [Placeholder link text to key bundle-telecom.trouble-ticket-notification]
    Trouble ticket in the TMF ecosystem is an incident to track and resolve customer-reported issues, network outages, or other problems. Use the Telecommunications trouble ticket notification to inform the customers about the incidents that are created based on the events occurring in their external system. So that the customers can promptly track and resolve the events in their telecommunications network.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Changes

    Between your current release family and Zurich, some changes were made to existing Telecommunications Service Operations Management features.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Removed

    Between your current release family and Zurich, some Telecommunications Service Operations Management features or functionality were removed.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Deprecations

    Between your current release family and Zurich, some Telecommunications Service Operations Management features or functionality were deprecated.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Activation information

    Review information on how to activate Telecommunications Service Operations Management.

    Release Release notes

    Xanadu

    Telecommunications trouble ticket notification feature is available with activation of the Telecommunications Alarm Management Open API (sn_ind_tmf642) application. The Telecommunications Alarm Management Open API application is available in the ServiceNow Store.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Additional requirements

    If any additional requirements were introduced or changed for Telecommunications Service Operations Management we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Telecommunications Service Operations Management we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Telecommunications Service Operations Management, such as specific requirements or compliance levels.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Telecommunications Service Operations Management we have noted them here.

    Release Release notes

    Xanadu

    		 No updates for this release.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Telecommunications Service Operations Management we have noted them here.

    Release Release notes

    Xanadu

    Use the Telecommunications trouble ticket notification to inform the customers about the incidents that are created based on the events occurring in their external system.

    See [Placeholder link text to key bundle-telecom.telecom-service-operations-mgt-overview] for more information.

    Yokohama

    		 No updates for this release.

    Zurich

    		 No updates for this release.