Activate Granular Delegation

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • You can activate the Granular Delegation plugin (com.glide.granular_service_delegation) for the ServiceNow AI Platform if you have the admin role.

    Avant de commencer

    Role required: admin

    If the Human Resources Scoped App: Core (com.sn_hr_core) plugin is activated, the Employee Center is also included. On-demand delegations can be performed with the Employee Center or the ServiceNow® mobile.

    Procédure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Granular Delegation plugin (com.glide.granular_service_delegation) using the filter criteria and search bar.

      You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

    3. Select Install to start the installation process.
      Remarque :
      When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
      You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.