Request and install free application trial

Request and install a free application trial of an application before procuring the application directly from your ServiceNow instance, without navigating to ServiceNow Store.

Before you begin

Role required: admin

Procedure

1. Optional: Obtain approval from the vendor to try the application.
   Note:

   Some applications require vendor approval to try the application.
   1. Navigate to System Application > All Available Applications > Available To Obtain From Store.
   2. Search for the required application and click the application record.
   3. Click Request Trial.
   4. Enter your Now Support credentials.
   5. Click Sign in.
   A confirmation message is displayed that the trial request is sent to the vendor. Once the vendor approves the request, you will be notified through an email.
2. Navigate to System Application > All Available Applications > Available To Obtain From Store.
   Note:

   If the application requires vendor approval, perform these steps after you have been notified through email that your request is approved.
3. Search for the required application and click the application record.
4. Click Try.
5. In the pop-up window, review information in these tabs and click Continue:
   • Usage Analytics and Contact
   • Platform Licenses
   • Terms and Conditions
     Note:

     Select the I read and accept terms of use above check box.

     You can download the terms and conditions documents.

   In the Confirmation tab, a confirmation message is displayed that the application can be installed.

   An application trial is available for 30 days. A green indicator indicates the trial expiration date. After the trial period has expired, a red indicator is displayed to indicate that the trial period has expired.

6. Click Go to install.