Copy subflow template for callback routing

  • Release version: Zurich
  • Updated January 16, 2026
  • 1 minute to read
  • Create a copy of External Callback Operations Template in Workflow Studio Subflows and make the necessary modifications.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Process Automation > Workflow Studio.
    2. From the Workflow Studio home page, select Subflows.
    3. Search for External Callback Operations Template and open it.
    4. Select the More actions menu more actions icon, and select Copy subflow.
      To learn more, see Copy a subflow.
    5. Activate or open the copied subflow.
      • Make sure that the subflow is available and activated on the base system.
      • Activate the copied subflow after making the required changes.
    6. Use the Inputs & Outputs in the subflow to define the payload for external routing.
      The input and output parameters are automatically copied to the subflow template.
    7. Create a Workflow Studio Subflow action to make third-party API calls and publish the subflow.
      To learn more, see Building actions.
      You have successfully copied and executed the subflow.

    What to do next

    Configure callback routing.