Remove the self-configured bot integration with Slack

Remove the self-configured bot integration from your ServiceNow instance to disassociate the Slack app.

Before you begin

Roles required:

• Virtual_agent_admin and external_app_install_admin or admin
• Administrator for third-party applications

Procedure

1. Navigate to All > Conversational Interfaces > Settings.
2. In General Settings under Channels and integrations, select View All.
3. On the Channels and integration page, in the Slack tile, select Manage.
4. In the Manage Slack Channel page, find the Self-configured bot integration to remove from your ServiceNow instance, select the manage bot icon , and select Remove integration.

   Figure 1. Remove integration with Self-configured bot

   

5. In the Remove integration confirmation message, select Remove.
   The Self-configured bot integration with Slack has been removed successfully.