Pause utility

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Use the Pause utility to create a temporary halt in your Virtual Agent conversations.

    Pause utility properties

    Specify the flow action properties for the node that you want to create.

    Property Description
    Node name Name of the Pause node.
    Input mapping
    Seconds Duration of pause.
    Note:
    Any duration value greater than the maximum defined in the system reverts to the maximum, or 60 seconds if not defined.
    Advanced
    Hide this node
    Conditionally show this node if

    No-code condition statement or low-code script that specifies a condition for presenting this node in the conversation. The condition must evaluate to true.

    Example Pause utility

    Pause utility properties.