Specify the action workflow timeout

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read
  • Set the length of time before the Workflow Studio Integration Hub action workflow times out.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All.
    2. Enter sys_properties.list in the filter.
    3. Select New to add the com.glide.cs.fdih.interactive.timeout property.
      1. On the form, fill in the fields.
        Field Value
        Name Enter the system property name: com.glide.cs.fdih.interactive.timeout.
        Description Enter an explanation for this property, such as: Virtual Agent Workflow Studio IntegrationHub workflow timeout (in seconds).
        Type Enter integer.
        Value Enter the number of seconds before the workflow action times out. The default value is 120 seconds. This value should not exceed the value set in the com.glide.cs.convesation_idle_timeout system property. The com.glide.cs.convesation_idle_timeout property's default timeout value is 7,200 seconds.
      2. Select Submit.