Field Encryption

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Protect encrypted data on your instance from unauthorized users, scripts, or system processes using Field Encryption.

    Field Encryption is an encryption product based on the ServiceNow Key Management Framework. Field Encryption allows for the encryption of specific fields or attachments within an instance. Use Field Encryption in combination with Cloud Encryption and Access Control Lists (ACLs) to help protect sensitive information from logged in user who are not authorized to view it.

    Field Encryption has two available versions.
    Field Encryption Starter
    Field Encryption Starter is included on the ServiceNow platform at no cost and supports encryption for a limited number of fields.
    Field Encryption Enterprise
    Field Encryption Enterprise is a premium, subscription version of the product available when subscribing to ServiceNow Vault or the Platform Encryption bundle.
    For more information on the difference between these versions, see Exploring Field Encryption.

    Field Encryption replaces the Column Level Encryption product available in Xanadu and earlier releases.

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