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UI Builder 101 The following article accompanies the UI Builder 101 video by Chris Johnson. Below, you will find explanations for concepts and resources mentioned in the video. Please ask any questions in the comments below! Table of Co...
SPM Australia Release - 2026 March, May & June Please check out the Delta Decks attached to this post for release overview 2026 June Release The 2026 June release brings AI deeper into everyday project and portfolio work — automatically generatin...
The Q2 Australia release brings three major Enterprise Architecture features, and they share one goal: take the manual assembly out of your day. Answering a landscape question, bringing an outside process map into the model, and knowing where AI r...
Enterprise Architecture June 2026 - Australia Release Please check out the Delta Deck attached to this post for the release overview Value Evolution - June 2026 Australia/June 2026 Store Release Please review ServiceNow's Australia/ June 2026 r...
Important Update on Legacy Reporting and Analytics with Australia Release - Update June 2026 Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on...
Hi Team,I have a question about using IntegrationHub ETL to map attributes to "extended classes" when the parent table doesn't contain that attribute.I am working specifically in the Solarwinds Service Graph Connector and in the IH-ETL Class Mapping ...
HI, Our subscription shows that we have Recommended Actions - Advanced plugin - Screenshot -1but it is showing paid, when we search this in Plugin - Screenshot 2Can we install this as free or we need to pay extra for this??????Our Current Subscripti...
What is this update? ServiceNow's third-party model provider integrations now support new model versions from Microsoft Azure OpenAI and Anthropic Claude via AWS, released May 5 2026. Customers are not automatically migrated — this article explai...
Hi Experts, The story is that we need to:Trigger an Onboarding assessment (*not risk assessment but more prior like a normal assessment) to be filled by the Application Owner when a new Business Application is created in the 'cmdb_ci_business_app' ta...
So some times i observed , when i go to workspace to create new fraud case , i get configuration error for playbook. if i refresh it goes and playbook shows up or playbook start working . but y this happens ? whats the issue ?
Hi All,I have a Service Catalog requirement related to List Collector variables and would appreciate some guidance.I have three catalog variables. Delegates users – A List Collector where users select the delegates to be removed. Requirement:The Ava...
I have a requirement to build full fledged catalog item generation using Now Assist" Users will interact with Now Assist conversationally to define catalog item details such as name, description, variables, variable sets, dependencies, and associated...
HiWe have an issue with Now Assist Creator. When a user opens a code editor and uses Now Assist to generate code, the popup opens correctly and accepts the prompt, but code generation fails with an "Internal error. Please try again." message.Any help...
Has anyone used the out-of-box RabbitMQ discovery patterns? I'm no Rabbit expert, but the patterns appear to have multiple faults in both logic and commands. I've fixed many issues, but not knowing how a Rabbit cluster should look in ServiceNow makes...
I created dashboard using platform analytics where I added 2 data sources and applied filter on incident and incident sla tableWhen on Stacked chart variation, why total percentage sum is coming as 50% instead of 100%And I observed even for same tabl...
Table of Contents Product Overview & Vision What is Employee Slate and how does it differ from Employee Center (Employee Center) / Employee Center Pro?What tech stack is Employee Slate built on? And why?How does Employee Slate relate to ServiceNow ...
Hi, I did all the task instructions given in the module and I also got the expected output, but my task is still not getting validated. Could you please guide me on how to resolve this issue?Thank you.
After installing the ShoppingHub plugin as well as the Procurement Management family pack, I am getting a "Page not found" error when attempting to navigate to my instance of ShoppingHub. I can see ShoppingHub in my filter navigator:However, when I c...
"Hi, I am currently stuck on Task 4 of the 'Micro-Certification - Welcome to ServiceNow (Zurich)' course. My simulator instance status is showing as 'Terminated' with 0 instances remaining.I have tried unenrolling and re-enrolling in the course multi...
Getting Started Welcome to ServiceNow®EmployeeWorks EmployeeWorks is the enterprise AI front door. It gives every employee one place to find answers and get work done, across every department and every business application. This guide covers wha...
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