Changeing a Department name (Lable(

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John H1
Tera Guru

‎11-27-2023 08:19 AM

I have a request to change the name of a department from Communications to Corporate Communications.

Can I just update the label Communications to Corporate Communications and not change the sys_ID?

What (if any) would be the drawbacks?

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Dr Atul G- LNG

‎11-27-2023 08:27 AM

Hi @John H1 

 

I just did in PDI.

LearnNGrowAtul_0-1701102434378.pngLearnNGrowAtul_1-1701102447158.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-27-2023 08:26 AM

@John H1 

 

Just change the name, hope you are not adding this as new value.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Dr Atul G- LNG

‎11-27-2023 08:27 AM

Hi @John H1 

 

I just did in PDI.

LearnNGrowAtul_0-1701102434378.pngLearnNGrowAtul_1-1701102447158.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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