how to Stop Flow attaching to old RITM if there already workflow attached

shweta14
Tera Contributor

Hi Community,
I have recently converted workflow to flow designer and for old RITM when it approve flow designer is getting attached. This OOB BR is causing to this "Start FlowDesigner Flow"  and Flow gets attached to the old RITM
how to stop this?

3 REPLIES 3

Ahmmed Ali
Giga Sage
Giga Sage

Hello @shweta14 

 

One workaround would be to simply add a condition in your flow to date of the RITM creation (opened before YOUR_PROD_DEPLOYMENT_DATE) and if yes, then end flow. 

 

I would not suggest updating OOTB BR as it would skip the future updates/bug fixes.

 

Thank you,

Ali

 

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Thank you,
Ali

Thank you for reply

if we add this condition then also flow will attach
we can see in RITM flow context
how to avoid it at initial sate to attach on ritm if already workflow there

Ahmmed Ali
Giga Sage
Giga Sage

Hello @shweta14 

 

I don't think there is any simple way to do that, without customization. You can modify the BR which triggers the flow, but then it would be customization and may cause issues in upgrade.

 

Anyhow the flow context is visible only to Admins, so should not be an issue even if flow gets attached. 

 

Thank you,

Ali

 

If I could help you with your Query then, please hit the Thumb Icon and mark my answer as Correct!!

Thank you,
Ali