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03-13-2024 11:55 PM
Hi,
In ATF, I want to create a new incident task under the incident what steps should i use to do it.
How to create a Noc incident task by clicking on the New button under the related list.
do we have any step for that?
Thanks,
Solved! Go to Solution.
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03-14-2024 05:12 AM
Hi @kranthi2
So after you have opened the required Incident though "Open existing record"
You need to click on New button of the Incident task.
Use Click List UI Action.
Apply the following filter:
It will click the new button on Task tab.
Mark Helpful/Solution 🙂
Regards
Shaqeel
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Regards
Shaqeel
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03-14-2024 04:11 AM
Hello,
You can use the following test steps in the same order:
1. Open a New Form
2. Set Field values
3. Record Update
Ensure to put in the mandatory field values, else the record will not submit and the test will fail.
Please mark my answer as correct if it helps you.
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03-14-2024 04:15 AM
Hi @kranthi2
You can use OOTB ATF suite
else
Open a new form - Incident table
Set value
Click UI action
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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03-14-2024 05:12 AM
Hi @kranthi2
So after you have opened the required Incident though "Open existing record"
You need to click on New button of the Incident task.
Use Click List UI Action.
Apply the following filter:
It will click the new button on Task tab.
Mark Helpful/Solution 🙂
Regards
Shaqeel
***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.
***********************************************************************************************************************
Regards
Shaqeel
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06-17-2025 07:02 AM
Hi , I tried the same but am getting an error Release-> Parent is not found. Can you please help