Not able to translate catalog item name and title

antony4007
Tera Expert

I could translate variable, help text and choice. But catalog name and short description not able to translate. I tried in Translated name/field and Translated text but no luck.

1 ACCEPTED SOLUTION

Jim Coyne
Kilo Patron

The easy way is to switch to French, open the Record Producer, change the title and short description and then save the record.  That should save the translated text for you.  Switch back to English and the English versions should be there.

View solution in original post

2 REPLIES 2

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

you have to go to the sys_translated table and filter for the table sc_cat_item and see the Label (translated) for your related Catalog Item for the different languages:

find_real_file.png

In my PDI, I don't have any translated text in any catalog item but the example above should clarify you easily how to achieve that.

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

Jim Coyne
Kilo Patron

The easy way is to switch to French, open the Record Producer, change the title and short description and then save the record.  That should save the translated text for you.  Switch back to English and the English versions should be there.