Virtual Agent Designer Display Error

WANG HONG BAO
Tera Expert

I seem to have a problem with the display of my personal instance Virtual Agent Designer interface, I don't know what it is, can anyone tell me?

WANGHONGBAO_0-1715915313854.png

WANGHONGBAO_1-1715915356242.png

 

The following is an example of a normal display

 

WANGHONGBAO_2-1715915387246.png

WANGHONGBAO_3-1715915405870.png

 

 

3 REPLIES 3

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Is this recently? Since a patch or upgrade for example? Or a different change you made?

 

Have you tried repairing the plugin?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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It's after upgrading from Utah to Washington DC.
I've tried fixing the plugin but it doesn't work.

Thank you for your answer, I have solved the problem, when I clear the browser's cookies and enter the interface again, the interface display is normal!