Resolve or close a change task

When you implement the change task, you can close the task from the Mobile Agent mobile application.

시작하기 전에

Role required: itil or sn_change_write

프로시저

1. Tap My Work tab.
2. Tap Change tasks to open the list of change tasks.
3. From the list of change tasks, swipe left the change task that you want to close.
4. Tap Close task.

관련 태스크

• View change tasks
• Add comments to your change tasks