Create a standard notification

Create a standard notification on your instance using the platform notifications.

Before you begin

Role required: admin

Procedure

1. Navigate to All > System Notification > Push > Create Push Notification.
2. In the notification form, fill in the fields.

   Table 1. Push notification form

   Field	Description
   Name	Name of your Notification. This name is not visible to your users.
   Active	Whether the notification is active. The instance does not send inactive notifications to your users.
   Table	The table containing the records relating to your notification. For example, notifications about new incidents would use the Incident [incident] table.
   Push Message Only	Whether the notification is a push message only. This field is read-only by default.
   Category	The category for your notification. This field value is Uncategorized by default.

3. Right-click the form header and select Save.
4. Configure the push message for your standard notification.
   1. Click to display the What to Send tab.
   2. Click the lock icon () next to the Push Messages field.
   3. Click the reference icon () to display the Push Notification Messages list.
   4. Click New.
   5. In the push notification message form, fill in the fields.

      Table 2. Push notification message form

      Field	Description
      Name	Name of your push notification message record. This name is not visible to your users.
      Application	Scoped application associated with this record. This field defaults to the current application.
      Push App	Mobile app that uses your push notification.
      Table	The table containing the records relating to your notification. For example, a notification about new incidents would use the Incident [incident] table.
      Push Message Content	Select the record for the push message content you created in the previous section.
      Message	Text the user sees in the push notification. For example, An incident has been assigned to you.

   6. Click Submit.
5. In the Notification form, click Update.