Configure data sources
Configure data sources to map UI elements to specific database fields using element identifiers, enabling the retrieval and display of data on input form screens. This mapping verifies that each UI element accurately reflects the corresponding data field within a record.
Before you begin
Role required: admin
About this task
To create a data source, you establish uniquely named element identifiers and select the table you want to filter, such as an incident or change request table. The data source provides a framework for mapping fields from the selected table to element identifiers in the user interface. For example, you might map the short_description field to an element identifier named short_description. This mapping ensures that the data from a specified field is correctly displayed in the user interface.