Refresh mobile app meta-data

See the latest updates your administrators have made to your ServiceNow mobile apps by refreshing a screen launcher page.

Before you begin

Role required: none

Some changes to ServiceNow mobile app made by your administrator require a refresh of your app metadata before you can see the updated information. Changes that may require a refresh include:

• Changes to push notification properties
• Changes to screen launchers
• Changes to the navigation bar

Avoid inconsistencies in your apps by refreshing your app when instructed by your administrator.

Procedure

1. Navigate to any screen launcher on your mobile app.
2. Scroll to the top of the screen launcher page.
3. Tap the screen and drag down until you see the refresh () icon, then release.

Refreshing a screen launcher