Configuring a prominent action button

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Configure a prominent action button for quick access to Now Assist.

    Before you begin

    Role required: admin

    Note:
    You can only have one prominent action button per app type.

    Procedure

    1. Navigate to All > sys_sg_button_instance.list.
    2. Select New to create a new button instance.
    3. Complete the following fields.
      Field Description
      Name The name of the button.
      Description Additional information about the button.
      Parent The button's app type.
      Application The application in which your button resides. This field is auto-populated.
      Parent table Table where the button gets its data. Select the Mobile app config [sys_sg_native_client] table.
      Function Function used by this button instance.
      Label Label that displays for the button.
      Location The place where the button will reside. Select Prominent Action.
      Icon Icon used to represent your button.
      Order The order in which the button appears on the screen compared to other buttons.
      Active Select whether the button is active or not.
    4. Optional: Configure a badge count by navigating to the sys_sg_badge_count table and setting your Location to Prominent Action Button.
    5. Select Submit to save your button.