Mobile Card Builder user interface

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Mobile Card Builder User Interface

    The Mobile Card Builder user interface allows users to create and modify mobile cards efficiently. Understanding its layout and features is essential for leveraging its capabilities effectively.

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    Key Features

    • Top Panel: Access additional options through the menu, including opening other cards, editing card properties, changing templates (available for Quebec and later releases), and resetting the card stage. It displays the card's height and width, which updates dynamically as you modify the card.
    • Undo/Redo Functions: Use the undo and redo buttons, or keyboard shortcuts (Ctrl+Z/Ctrl+Shift+Z), to manage changes to your card.
    • Left Panel: Displays the current card name and a component tree, allowing users to select and highlight components. Configuration options for selected components appear in the right panel.
    • Center Panel: Facilitates the design layout of your card. Users can preview the card as it would appear in a mobile app and can add or remove components easily.
    • Right Panel: Contains configuration options for the selected component, allowing for immediate visual updates in the center panel. Options include formatting settings like size, margins, and text alignment, as well as mapping field values to components.

    Key Outcomes

    By utilizing the Mobile Card Builder user interface, ServiceNow customers can efficiently design and modify mobile cards tailored to their needs. The intuitive layout and dynamic updating features enhance the user experience, ensuring that cards are visually appealing and functional for mobile applications.

    Learn about the Mobile Card Builder user interface to get started building and modifying your mobile cards.

    Mobile Card Builder.

    Top panel

    Mobile Card Builder UI top section panel.

    The top panel of the Mobile Card Builder contains the following information and options.

    Menu
    Use the menu to access additional options.
    • Use Open to close the current card and open another card.
    • Use Edit card properties to update the name and short description of your card.
    • Use Change template to replace the current card layout with one in a card template.
      Note:
      Card templates can only be applied to cards created in the Quebec and later releases.
    • Use Reset stage to remove all elements from the current mobile card.
    Height and width
    This section displays the height and width of your card in pixels. This information automatically updates as you add and remove components from your card.
    Undo
    Select to undo the last update you made to your card. You can also enter Ctrl+Z or ⌘+Z on your keyboard to perform this action.
    Redo
    Select to redo the last update removed by the Undo command. You can also enter Ctrl+Shift+Z or ⌘+Shift+Z on your keyboard to perform this action.
    Save
    Select save to save your work.

    Left Panel

    Mobile Card Builder panel.

    The left panel of the card builder contains the following information and options.

    Card section
    The topmost section of the left panel shows the name of the current card.
    Component tree
    Below the card section you can see the components of your card organized in a tree structure. Select a component to highlight that component in the center panel. When you select a component, that component's configuration options appear in the right panel.

    Center Panel

    Use the center panel to design the layout of your card. The panel displays the components of your card. To view the card as it appears in a mobile app, Select the Preview button.

    Figure 1. Components in the center panel
    Mobile Card Builder center panel.

    Select a component of your card to highlight it. You can see a tab with the name of your component, and a trash can icon. Select that icon to remove the component from your card. More configuration options for the selected component appear in the right panel.

    Figure 2. Adding a component
    Adding a component in Mobile Card Builder.

    Select a plus icon (plus icon) to select a new component to add to your mobile card. For information about adding a button, see Card actions in Mobile Card Builder.

    Remove components by selecting them and then select the delete icon (plus icon).

    Right Panel

    The right panel of the card builder contains the configuration options for the selected component. The available configuration options depend on the type of component selected.

    When you change a components configuration, can see the changes immediately in the center panel. If you are using the preview option, select Update preview to update the preview of your component.

    Configuration options include formatting options such as:

    • Size
    • Margins
    • Corner radius
    • Text alignment

    You can also use this panel to map field values to components in your card. For details see Customize a screen using Mobile Card Builder

    .    		 Mobile Card Builder panel