Create a Now Experience Framework page in UI Builder

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
  • To configure mobile web screens that use Mobile App Bridge to leverage a playbook on mobile devices, the first step is to create a Now Experience Framework page in UI Builder.

    Before you begin

    Role required: admin

    About this task

    You must create a Now Experience Framework page in UI Builder before you can configure mobile web screens that can leverage a playbook on mobile devices. After you configure the page, you must configure a web screen in Mobile App Builder (MAB). For details about configuring mobile web screens that use Mobile App Bridge to leverage platform features on mobile devices, see Configure mobile web screens with Mobile App Bridge.

    Procedure

    1. Navigate to All > Now Experience Framework > UI Builder.
    2. In the UI Builder Home page, select Create on the upper right.
    3. Complete the Create an experience dialog box and select Create when you're finished.

      UI Builder dialog box where you can name your Now Experience Framework page, specify roles for it, and specify the App shell UI.

      Note:
      Select UXR Base Experience Shell from the App shell UI drop-down list.
    4. Select Open experience and then select Create a new page.
    5. Select Create from scratch instead.
      For information about working with templates or creating a page from scratch in UI Builder, see Customizing the Playbook Experience.
    6. Name the page and select Continue.
    7. Review the URL parameters and if they’re what you want, select Looks good.
    8. Configure the page variant name and audience or accept Default, add Conditions if needed, and then select Create.
    9. In the page, select Open in editor in the upper right corner.
    10. Select the data icon on the left side of the page to launch the Data resources dialog box, and then select +Add.
    11. In the Search data resources dialog box Applications column, select @servicenow/now-mobile-app-bridge, and then in the Data resources column, select Mobile app.

      'Search data resources' dialog box showing selection of @servicenow/now-mobile-app-bridge > Mobile app, and then selecting the Add button.

    12. In the lower right corner of the dialog box, select Add to add the Mobile App Bridge data resource to the page.
      Note:
      Scroll down the page to see the Add button if it isn't visible.
    13. Add event handlers to trigger Mobile App Bridge APIs to enable native functionality on mobile screens.
      For example, if you want an event to be triggered for a button on the mobile device:
      1. Select Body on the left side of the editor page, and then select Add component.

        UI Builder user interface showing how to add a component.

      2. Select the Components tab and then select the type of button you want to use.
      3. Select the button component you just added in the body of the page, select the Events tab in the dialog box on the right, and then select Add event handler.

        UI Builder user interface showing how to select the option to 'Configure the component manually.'

      4. In the Select event handler below… dialog box, select one of the event handlers under Mobile app 1, and then configure it.

        Note:
        Be sure to enter the sysid of a valid mobile screen in the Screen ID field:

        UI Builder user interface showing where to add the mobile screen sysid in the 'Screen ID' field.

      5. When you've finished configuring the event handler, select Add in the lower right corner of the dialog box.
    14. In the Now Experience Framework editor page, select Save in the upper right corner to save the page.
      For information about configuring a playbook, see Customizing the Playbook Experience.
      Note:
      The getTitle() method in the GlideListProperties API isn't available in Mobile App Bridge to configure Next Experience (Seismic) pages.

    What to do next

    After you’ve created the Now Experience Framework page, you must create a mobile web screen in MAB. Then you must add the Now Experience Framework page URL to the mobile web screen configuration in MAB. For details on completing this configuration, see Step 2 in Configure mobile web screens with Mobile App Bridge.