Now Assist for Enterprise Architecture (EA) release notes

  • Release version: Yokohama
  • Updated March 7, 2025
  • 3 minutes to read
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    Summary of Now Assist for Enterprise Architecture (EA) Release Notes

    The ServiceNow Now Assist for Enterprise Architecture (EA) application, introduced in the Yokohama release, integrates generative AI capabilities into the Enterprise Architecture Workspace. This new application enables users to summarize Architectural Decision Records (ADR) and generate Enterprise Modeling and Visualization diagrams, enhancing the understanding and communication of architectural decisions and business application hierarchies.

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    Now Assist for Enterprise Architecture (EA) is available through the ServiceNow Store and requires activation of the Now Assist for Enterprise Architecture (EA) plugin along with an Enterprise Architecture Pro plus license.

    Key Features

    • Architectural Decision Records (ADR) Summarization: Generate clear summaries of ADRs in the Enterprise Architecture Workspace to help explain infrastructure and architectural decisions.
    • Enterprise Architecture Diagramming AI Agent: Create and summarize Enterprise Modeling and Visualization diagrams for business applications hierarchy, enabling better visualization and analysis.
    • Interactive AI Experience via Virtual Agent: Register business applications and digital integrations through conversational AI interactions using Now Assist in ServiceNow Virtual Agent.
    • Access Control Configuration: Define access control lists (ACLs) to manage who can discover and trigger AI agents and workflows within AI Agent Studio, controlling user and AI agent behaviors and visibility.
    • Usage Measurement Updates: Now Assist usage tracking has transitioned to a 365-day burn-down model resetting at the contract anniversary, improving clarity in usage reporting.
    • Default Skill Activation: Some Now Assist skills and agents are enabled by default for new installations and unconfigured upgrades, streamlining initial setup.
    • UI Enhancements: Renaming of agents and menu items to improve clarity, such as the Enterprise Architecture Diagrammer AI agent now called Enterprise architecture diagrams AI agent, and “Features” renamed to “Skills” in the Now Assist Admin interface.

    Practical Benefits for ServiceNow Customers

    • Accelerate enterprise architecture workflows by automating ADR summarization and diagram generation, saving time and improving clarity.
    • Enhance collaboration and decision-making with accessible AI-driven insights on architectural decisions and business application structures.
    • Gain control over AI agent access and behavior, ensuring compliance with organizational policies and governance.
    • Leverage updated usage measurement for better monitoring and management of AI consumption within contracts.
    • Benefit from default skill activation to reduce manual configuration during initial product deployment.

    The ServiceNow® Now Assist for Enterprise Architecture (EA) application introduces generative AI skills into the Enterprise Architecture Workspace. You can summarize Architectural Decision Records (ADR) in the Enterprise Architecture Workspace. Now Assist for Enterprise Architecture (EA) is a new application in the Yokohama release.

    Now Assist for Enterprise Architecture (EA) highlights for the Yokohama release

    Yokohama Patch 11
    • Review changes to Now Assist usage measurement.
    • Some Now Assist skills, agents, and agentic workflows are on by default.
    • Additional role configuration is required for agentic workflows and AI agents included with Now Assist applications.

    Yokohama Patch 1: Generate and summarize Enterprise Modeling and Visualization diagrams for business applications hierarchy, using the Enterprise architecture diagrams AI agent.

    Yokohama Early Availability
    • Generate a summary of Architectural Decision Records (ADR) in the Enterprise Architecture Workspace.
    • Request a business application or a digital integration using Now Assist in ServiceNow® Virtual Agent.

    See for more information.

    Important:
    Now Assist for Enterprise Architecture (EA) is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    Now Assist for Enterprise Architecture (EA) features

    Yokohama Patch 1 Using Enterprise Architecture Diagramming AI agent
    Use the Enterprise architecture diagrams AI agent to create Enterprise Modeling and Visualization diagrams for business applications hierarchy and summarize them.
    Yokohama Early Availability
    • Use the ServiceNow® Now Assist for Enterprise Architecture (EA) application to summarize Architectural Decision Records (ADR) in the Enterprise Architecture Workspace. Use the Architectural Decision Records (ADR) to explain your infrastructure. ADR is a type of artifact that helps you to understand the background of a specific architectural decision.
    • Register a business application and a digital integration with an interactive generative AI experience using Now Assist in Virtual Agent. For more information, see .

    UI changes

    Yokohama Patch 3 Agentic workflow name update
    Renamed the Enterprise Architecture Diagrammer AI agent to Enterprise architecture diagrams AI agent.
    UI name updates
    • In the All menu, renamed the Features option under Now Assist Admin to Skills.
    • On the Now Assist Admin page, renamed the Now Assist Features tab to Now Assist Skills.

    Changed in this release

    Yokohama Patch 11
    Changes to Now Assist usage measurement
    Starting with Yokohama Patch 5, Now Assist usage measurement is transitioning from a 365-day look-back model to a 365-day burn-down model, with usage resetting at the contract anniversary date. For more information, refer to KB KB2704710: Now Assist Usage - Overview & New Measurement Logic.
    Some Now Assist skills are turned on by default
    The new default behavior works as follows:
    • New customers: When you install a Now Assist product, designated skills are turned on automatically.
    • Existing customers who are upgrading (starting with Yokohama Patch 11): Any previously unconfigured skill is turned on automatically (the skill was never configured and turned on, then turned off again). Previously configured skills that were turned on, then off, remain inactive.
    Configure ACLs for AI agents and agentic workflows
    Configure the access control lists for who can discover and trigger AI agents and agentic workflows in their guided setups in AI Agent Studio. You can determine whether an AI agent or agentic workflow behaves as a dynamic user or as an AI user. You can also specify if an AI agent or agentic workflow can be available to all authenticated users or publicly available.

    Activation information

    Now Assist features are available with activation of the Now Assist for Enterprise Architecture (EA) plugin. The application requires an Enterprise Architecture Pro plus license. For more information, see .

    Related ServiceNow applications and features

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    The Now Assist Admin console provides you with quick and effortless access to the important information that you must set up, configure, and monitor in Now Assist applications and features.
    Now Assist panel
    Use the Now Assist panel to interact with and get assistance from generative AI.
    Now Assist products provide generative AI skills that are tailored to meet the needs of users in different workflows, including content summarization in docs.