Google turned to coaching to improve its retention strategy. After researching the most common traits among its best managers, it found that being a good coach topped the list. It then embedded coaching into its employee experience with the launch of Career Guru in 2010.
The program gives employees a way to receive individualized support from a pool of internal coaches, or “Gurus.” Employees have given the program a 4.8 out of 5 satisfaction rating, and it’s often cited as a reason employees enjoy working at Google.
Read more about Google’s Career Guru.