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Australia’s golden opportunity

How leaders can embrace AI to transform our lives and work
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A digital gold rush will be built on AI

By automating routine tasks, AI can make work easier, faster, and more meaningful

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Analysis

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Meet your ‘machine mate’

AI can boost productivity, allowing companies to lower costs, lift profits, and provide better experiences for their employees

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Let’s get personal

Aussie workers want bespoke experiences at work—and they expect their bosses to know it

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Column

CX and EX are one

Leading companies merge customer and employee experiences to thrive

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Column

Organisations need responsible AI

With AI pervasive across work and life, building trust in its use is a business imperative

Over the next decade, AI will be widespread in life and work. This will improve everyday activities, making tasks faster, smarter, and simpler.

Dr. Catriona Wallace
AI expert and professor

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Building an experience company

Why an integrated employee and customer experience is greater than the sum of its parts

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Share me the details

Hyper-personalised experiences blur the line between employee and customer

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Working through divisions

AI tools can help leaders engage employees with empathy

Resources

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Digital gold rush

Finding Australia’s new common wealth: Why ethical AI, human-machine teams, digital identity and diverse perspectives will transform the next decade

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AI in the enterprise

How artificial intelligence is transforming work

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Guide

Powering new ways of working

When transformation is done right, amazing things happen

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Guide

The new world of work

A roadmap for Australian business leaders