Digital healthcare in focus
Ideas and resources to improve healthcare delivery
The new patient experience must include digital tools
Digitally managed clinical care may improve outcomes and lower costs for patients with chronic conditions
Perspectives and insights
Healthcare labors to provide digital experiences without complexity
Medical staff and patients want digital experiences, but providers are struggling to keep up with their expectations
Innovation creates a more equitable future
Pandemic-inspired ideas can solve some of the bigger challenges in healthcare, employee experience, and workplace diversity and inclusion.
The COVID-19 crisis was the innovation spark; now, it’s up to us to ensure it catches, in service of a brighter, more human-centric future.”
Dave Wright
Chief innovation officer at ServiceNow
Expert resources
How vaccine management is transforming healthcare and CX
Future of unified digital experience in healthcare
Customer service takes on a new meaning in healthcare’s age of consumerism
