Increase employee engagement with native mobile experiences

Boost productivity with employee service delivery

Make work life as great as real life with an employee-focused approach.

Boost productivity with employee service delivery

Simplify how employees get the services they need

Give employees the power to get answers and help—anytime, anywhere. Break down siloes and improve self-service with native mobile apps and virtual agents.

Improve employee satisfaction with anytime access to services

Simplify work life to improve satisfaction

Create a unified, consumer‑style employee service experience across IT, HR, Facilities, Finance, and Legal with native mobile apps and intelligent workflows.

Improve employee satisfaction from the first day and every HR workflow

Boost productivity by removing friction

Increase shared services efficiencies by automating processes. Hide the complexities employees face with a unified service center.

Improve employee engagement and productivity through the experience

Serve employees quickly and effectively

Break down silos with cross‑departmental digital workflows. Use self‑service and virtual agents for common issues, from password resets to onboarding.

Analyst Report

Employee experience solutions go far beyond the traditional functions performed by HR. In fact, almost all employee journeys cross HR, IT, and other organizational areas.

The Employee Experience Platform Market Has Arrived
Josh Bersin, HR and IT Industry Analyst

Don’t just take our word for it

See how others have turned employee experiences into a competitive advantage.


Achieved 86% satisfaction

Asurion turns employee onboarding into a competitive advantage among insurers.


Cut onboarding effort 80%

See how McAfee HR and IT teams took employee onboarding to the next level.


Boosted productivity 99%

AMEX GBT onboarding and superior employee experience saves 18k hours/year.


Achieved 5-second response times

MGM uses ServiceNow Virtual Agent to expedite service for IoT-enabled guest rooms.

Solutions that boost employee productivity

Service Delivery Dashboard

HR Service Delivery

Eliminate frustration and improve employee engagement with efficient, intelligent services.

ITSM Dashboard

IT Service Management (ITSM)

Consolidate legacy systems to elevate the employee experience, increase productivity, and achieve new insights.

Improve financial operations management

Finance Operations Management (FOM)

Reduce risk and close faster by connecting your finance team, tasks, and systems to a single platform.

Employee experiences on the ServiceNow Now Platform

Now Platform

The foundation to build additional services that deliver seamless, consumer-style employee experiences.

Join us at a live event


Now Platform® Orlando Release

Now Intelligence helps you work smarter and make better business decisions.


Knowledge 2020 is going digital

Our annual user conference moves to a digital experience beginning May 5.


Live product demos

See how to resolve customer issues end-to-end, fix problems proactively, and automate common requests.

Meet the employee experience experts to boost employee engagement and productivity

Featured Resources


Making it #EasyForEmployees

Best practices for transforming the employee service experience.


4 steps to a next-gen EXP

Discover practical guidance for launching an employee experience platform.


Prepare for EXP success

Jason Averbook provides guidance to launch an employee experience platform.


HR and IT are better together

Discover the top 5 ways HR and IT can partner on a great employee experience.


Step 1: great service

See why employee-focused services are critical for your employee experience.


Employees spill the beans

Find out what employers get right—and wrong—to keep them happy from day one.


Now on Now: Modern Employee Experiences

See how ServiceNow is changing IT services to improve its own employee experience.


HCM + ServiceNow

See why employee-focused digital workflows that extend beyond HR are the key.


Revolutionizing the experience

Discover how Arrow Electronics is standardizing its global service delivery experience.

Talk to an expert

Companies that invest in the employee experience are more often noted as the best or most innovative places to work and have four times higher profit per employee.*

   * The Employee Experience Advantage, by Jacob Morgan (Wiley, 2017) HBR

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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