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AI in the enterprise

How artificial intelligence is transforming work
Put GenAI to work

Enterprise AI Maturity Index 2024

Artificial intelligence is changing the enterprise at breakneck speed. And the AI revolution is just getting started. 

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Perspectives and insights

Put GenAI to work in the enterprise

Impact AI: 2024 Workforce Skills Forecast

Explore AI's impact on the workforce and tech job demand.

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Put GenAI to work in the enterprise

Put GenAI to work in the enterprise

Generative AI will supercharge productivity and enable new ways of working.

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Article

The future needs open innovation in AI

Open and transparent development speeds up innovation, builds trust in the AI supply chain, and democratizes human-centered AI

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Article

Why GenAI needs humans – and vice versa

When we partner with intelligent tech, we unlock a new dimension of creativity

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ARTICLE

Want to build apps fast? Put AI to work

Business leaders need to understand the large language models (LLMs) that power generative AI and will revolutionize software production.

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Article

How the European Union plans to govern AI

The European Union’s pending Artificial Intelligence Act has already inspired other countries to follow suit

We have to understand the potential impacts that AI can have. It’s just responsible business."

Valérie Bécaert
Senior director of research and scientific programs, ServiceNow’s Advanced Technology Group

Enterprise solutions

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AI at ServiceNow

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ServiceNow named a leader in AIOps

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Resource

Now Intelligence: Work smarter, make better business decisions

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Case study

How Novant Health creates more time for patient care

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White paper

Deliver smart, responsive IT services in an always changing world

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Solution brief

Keep your services up and running 24/7 with Predictive AIOps

Research and expert AI resources

A series of gold rings in close proximity

Deep learning for AI

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An open innovation case study

BigCode, from research to product—an open innovation case study

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Video

PICARD: Turning natural language into SQL

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Video

Ghost workers: Designing for the humans in the loop

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Presentation

Neural networks and AI

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White paper

Big Tech’s influence on AI academic research

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Video

Deep learning for AI

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Research

Continual learning via local module composition

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Research

Systematic generalization with edge transformers