AI in the enterprise

How artificial intelligence is transforming work
Health programs that use digital platforms to manage the patient experience improve outcomes.

3 use cases for enterprise AI

Artificial intelligence can turbocharge your organization if you put it to work on the right problems

Perspectives and insights

Two men each sit on top of a stack of coins against a background of binary code

Can AI make banking fairer?

Artificial intelligence has given disadvantaged communities greater access to financial services. Do some algorithms perpetuate inequality?

A monitor displaying computer code

Why AI needs to show its work

Explainability is a business necessity and can help forestall regulation


The man in search of human-level AI

An exclusive interview with Turing Award-winning researcher Yoshua Bengio


The business case for AI governance

The right guardrails can improve AI performance and boost the bottom line


Enterprise AI and the ‘valley of death’

How companies can translate cutting-edge research into practical business tools


8 key moments in the evolution of enterprise AI

Artificial intelligence through the decades

We have to understand the potential impacts that AI can have. It’s just responsible business."

Valérie Bécaert
Senior director of research and scientific programs, ServiceNow’s Advanced Technology Group

Enterprise solutions

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AI at ServiceNow

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ServiceNow named a leader in AIOps


Now Intelligence: Work smarter, make better business decisions

Case study

How Novant Health creates more time for patient care

White paper

Deliver smart, responsive IT services in an always changing world

Solution brief

Keep your services up and running 24/7 with Predictive AIOps

Research and expert AI resources

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Deep learning for AI

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Tutorial: AI fairness in finance


PICARD: Turning natural language into SQL


Ghost workers: Designing for the humans in the loop


Neural networks and AI

White paper

Big Tech’s influence on AI academic research


Deep learning for AI


Continual learning via local module composition


Systematic generalization with edge transformers