Process mining analyzes data and suggests actions to optimize processes throughout a company. Celonis, a ServiceNow partner, is a leader in this field.
How do you solve customer issues faster while achieving cost reductions? Watch to learn how a connected ecosystem can accelerate revenue and drive down cost-to-serve.
Digital systems and processes can help track, measure, and reduce carbon emissions. Learn how leveraging digital transformation can help achieve net zero.
Companies investing heavily in AI & automation have seen the greatest increase in overall job growth & sales. Read more about the benefits of automation.
Digital twin technology has proliferated as IoT technology has boomed allowing organizations to prototype products faster and visualize processes easier.
In this deep dive of a comprehensive survey by ServiceNow, we take a closer look at four industries and how they are approaching digital transformation.
Businesses that want to be better prepared must shift their view towards an adaptable, long-term approach to resilience with ESG strategy at the heart. Learn why.
Universities, like organizations everywhere, are facing work shortages, as well as a tide of student dropouts. Higher ed CIOs have turned to data analytics in education for help.
Operational resilience requires continuous collection, evaluation, and monitoring of changes in IT, security, HR, facilities, & employee health & safety.
AI for enterprise applications can turbocharge your business if put to work on the right problems. Learn how to identify use cases and choose the best approach.
Companies are setting new rules amidst the rise of generative AI, including protecting themselves from bias, security threats, and the spread of shadow AI.
Through a 'digital butterfly effect' a single tech innovation can impact our lives in unforeseen ways. Dave Wright examines these trends during Knowledge 2020.
Organizations have long struggled to get a complete picture of their business processes. Process mining gives a real-time view into how work gets done.