IT transformation

Exploring the technological implications of AI and automation across the enterprise.

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How software can help slay inflation

Automation lowers development costs while boosting labor productivity.

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Don’t greenwash by accident
Article

Don’t greenwash by accident

Businesses may greenwash or make false ESG claims without realizing it. Learn what ESG strategies you need to prevent greenwashing.

May 30, 2023
How risk becomes reward
Article

How risk becomes reward

Asia’s banks are approaching risk management in new ways. What will make their strategy pay off?

May 26, 2023
How software can help slay inflation
Article

How software can help slay inflation

Automation lowers development costs while boosting labour productivity

May 24, 2023
Watch: The Connected Ecosystem
Video

Watch: The Connected Ecosystem

How do you solve customer issues faster while achieving cost reductions? Watch to learn how a connected ecosystem can accelerate revenue and drive down cost-to-serve.

May 23, 2023
How technology is changing work
Article

How technology is changing work

Here are five trends to watch as organisations adapt to new ways of working

May 19, 2023
Are you ready for Generative AI?
Article

Are you ready for Generative AI?

Buckle up: ChatGPT and similar chatbots will change business irrevocably

May 19, 2023
Using technology to exceed market expectations
Article

Using technology to exceed market expectations

Buckle up: ChatGPT and similar chatbots will change business irrevocably

May 19, 2023
Skills intelligence systems are the future
Article

Skills intelligence systems are the future

New technology pinpoints employee skills to help execs form better teams and drive business success

May 19, 2023
With data analytics, higher education smartens up
Article

With data analytics, higher education smartens up

Universities, like organizations everywhere, are facing work shortages, as well as a tide of student dropouts. Higher ed CIOs have turned to data analytics in education for help.

May 17, 2023
Generative AI is a game changer. Companies need to set the new rules of the game.
Article

Generative AI is a game changer. Companies need to set the new rules of the game.

Companies are setting new rules amidst the rise of generative AI, including protecting themselves from bias, security threats, and the spread of shadow AI.

May 11, 2023
Your company, optimized
Q&A

Your company, optimized

Organizations have long struggled to get a complete picture of their business processes. Process mining gives a real-time view into how work gets done.

May 03, 2023
The time to invest in digital innovation is now
Article

The time to invest in digital innovation is now

Savvy leaders know that boldly investing in digital transformation is a smart move in an uncertain business climate.

May 02, 2023
Why ESG strategy matters now
Editor's Letter

Why ESG strategy matters now

It’s never been clearer that the right ESG strategy can help a company boost productivity, control costs, and manage risk.

Apr 27, 2023
Blockchain sustainability
Q&A

Blockchain sustainability

Blockchain, distributed ledger technology, could power a new era of automated ESG reporting and solve environmental sustainability problems.

Apr 27, 2023
A single source of truth for ESG
Article

A single source of truth for ESG

New tools are revolutionizing how companies track progress toward sustainability goals. With the global economic outlook increasingly uncertain, you might expect business leaders to throttle back on ESG programs.

Apr 27, 2023
What leaders know about ESG initiatives
Feature

What leaders know about ESG initiatives

Organizations with effective ESG programs also understand that these ESG initiatives improve their bottom line, and they’re using new tech to do it.

Apr 27, 2023
Purpose Drives Profit

Purpose Drives Profit

In tough times, companies do better when they do good

Apr 26, 2023
The ‘Wild West’ era of AI is over
Article

The ‘Wild West’ era of AI is over

Tahn Shannon shares how Artificial intelligence promises to change everything- and why careful planning and safeguards are needed.

Apr 19, 2023
From the lab to the platform
Q&A

From the lab to the platform

Valérie Bécaert relies on her scientific background to translate AI research breakthroughs into enterprise software products.

Apr 17, 2023
How Port of Montreal is managing supply chain pressures
Q&A

How Port of Montreal is managing supply chain pressures

Port executive Daniel Olivier is using AI and other technologies to create efficiencies and increase resilience in turbulent times.

Apr 17, 2023
Ensuring Singapore’s future growth
Q&A

Ensuring Singapore’s future growth

Noted Singaporean economist and finance CEO Manu Bhaskaran shares his outlook on how the city-state will keep flourishing in the years ahead.

Apr 17, 2023
The self-optimizing enterprise
Q&A

The self-optimizing enterprise

Process mining analyzes data and suggests actions to optimize processes throughout a company. Celonis, a ServiceNow partner, is a leader in this field.

Apr 17, 2023
Top takeaways from Davos
Q&A

Top takeaways from Davos

ServiceNow CFO Gina Mastantuono shares her insights from the World Economic Forum’s annual meeting

Apr 17, 2023
How GBS serves the global business
Q&A

How GBS serves the global business

Can an evolved approach to shared services help companies thrive?

Apr 17, 2023
Most machine learning projects needlessly fail
Q&A

Most machine learning projects needlessly fail

A conversation with author and machine learning expert Eric Siegel.

Apr 17, 2023
Why enterprise AI is starting to pay off
Q&A

Why enterprise AI is starting to pay off

Author Tom Davenport explains how top AI practitioners are generating bigger returns.

Apr 17, 2023
Addressing IT's skills shortage
Article

Addressing IT's skills shortage

Pearson and ServiceNow share insights on the impact of AI on the workforce and how leaders can leverage innovative thinking for expanding tech roles.

Apr 13, 2023
Framework frenzy
Article

Framework frenzy

ESG reporting is a hot mess of overlapping frameworks and standards. Thankfully, help is on the way.

Apr 11, 2023
How to turn economic adversity into strategic advantage

How to turn economic adversity into strategic advantage

In this Workflow Special Report, we’ve asked thought leaders how to go from adversity to advantage in this time of economic volatility for businesses.

Apr 07, 2023
Top leadership priorities in 2023
Roundtable

Top leadership priorities in 2023

In a challenging economy, business leaders need to move decisively to take care of the basics and drive ROI, say executives from JCPenney, Friendly’s, and others.

Apr 07, 2023
How manufacturers can better digitize their supply chains
Roundtable

How manufacturers can better digitize their supply chains

Industry experts weigh in on solutions to an urgent global problem.

Apr 07, 2023
Digital gold rush
Report

Digital gold rush

Finding Australia’s new common wealth: Why ethical AI, human-machine teams, digital identity and diverse perspectives will transform the next decade.

Apr 06, 2023
How Digital Twins Help Mitigate Supply Chain Risk
Article

How Digital Twins Help Mitigate Supply Chain Risk

Learn how AI-powered digital twins can replicate disruptions to find alternate ways to ensure delivery of goods and mitigate supply chain risk. Read now.

Apr 06, 2023
Why AI needs to show its work
Article

Why AI needs to show its work

Explainability is a business necessity and can help forestall regulation.

Apr 06, 2023
Inside value capture
Article

Inside value capture

A roadmap for maximizing digital value in modern organizations.

Apr 06, 2023
Cutting through data overload
Article

Cutting through data overload

Companies that use dashboards to visualize data grow faster and are more profitable.

Apr 06, 2023
How software can help slay inflation
Article

How software can help slay inflation

Automation lowers development costs while boosting labor productivity.

Apr 06, 2023
Carpé uncertainty
Article

Carpé uncertainty

Companies that lean in during downturns tend to prosper in the long run.

Apr 06, 2023
Automating through the storm
Article

Automating through the storm

Using hyperautomation to weather uncertainty.

Apr 06, 2023
A roadmap for manufacturers to meet the ESG challenge
Column

A roadmap for manufacturers to meet the ESG challenge

As factories digitize their operations and supply chains, they must accelerate ESG tracking and measurement efforts to maintain competitive advantage.

Apr 06, 2023

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