Column
Resilience in the era of collaboration
How unprecedented challenges bring unprecedented opportunities
Prepare your business for a post-pandemic world
Resilience strategies for EMEA business leaders
Perspectives
Paul Hardy
Evangelist, Chief Innovation Office, ServiceNow
“If businesses are open to embracing new ways of working, they must also be prepared to look past the old and outdated metrics for success.”
Source: ServiceNow/ESI ThoughtLab
The pandemic made resilience an executive-level issue, with 56% of CEOs taking a lead role in building a resilience-focused culture.
Anna Mazzone
Senior director and head of risk, EMEA, ServiceNow
“Businesses need to take steps to build their digital resilience from the ground up.”
