Employee experience

Examining the impact of process automation on business performance and employee engagement.

ARTICLE

The office is back, but you may not recognize it

Employers are bringing in architects to create spaces that reflect the way of work in a post-pandemic world.

Explore more in employee experience

Building a learning democracy
Article

Building a learning democracy

Can a more inclusive approach to skills and technology transform India’s economy? 

May 19, 2023
The office is back, but you may not recognize it
Article

The office is back, but you may not recognize it

Employers are bringing in architects to create spaces that reflect the way of work in a post-pandemic world.

May 16, 2023
How to mold sustainability pros
Article

How to mold sustainability pros

Who cares about ESG? The answer is nearly everyone. Companies need an influx of talent to help them meet ambitious ESG goals.

May 16, 2023
Finding talent close to home
Q&A

Finding talent close to home

Companies unable to fill tech roles need to help their existing employees get things done, learn new skills, and grow into new roles.

May 16, 2023
Betting the future on innovation
Article

Betting the future on innovation

Innovation expert Amantha Imber calls for Australian organisations to adopt new workstyles and AI to insulate against an uncertain year.

Apr 19, 2023
The man with the most careers
Q&A

The man with the most careers

From banking to teaching to sharing career advice with millions, Eric Sim is no stranger to upskilling and professional development. His advice to Singaporeans looking to transform their careers: start small, start now, stay curious.

Apr 17, 2023
What’s wrong with bias training, and how to fix it
Q&A

What’s wrong with bias training, and how to fix it

A conversation with behavioral scientist Francesca Gino.

Apr 17, 2023
ESG strategy: How to get your board on board
Q&A

ESG strategy: How to get your board on board

A conversation with NYU Stern Center for Sustainable Business director and professor Tensie Whelan.

Apr 17, 2023
How to build a learning culture
Q&A

How to build a learning culture

A conversation with ServiceNow’s Cat Lang.

Apr 17, 2023
Unlock the Middle East’s potential for women in tech
Q&A

Unlock the Middle East’s potential for women in tech

Iliana Montauk on what Western companies gain by scouting and hiring farther afield.

Apr 17, 2023
Meet your AI work buddy
Article

Meet your AI work buddy

Researcher Nicolas Chapados explains how recent AI breakthroughs could change organizations forever.

Apr 07, 2023
CX and EX are one
Column

CX and EX are one

Leading companies merge customer and employee experiences to thrive.

Apr 07, 2023
Make space for all: Digital accessibility benefits everyone
Column

Make space for all: Digital accessibility benefits everyone

If you want to build market share, make sure your app—and your organization—works for everyone.

Apr 07, 2023
The happy enterprise
Column

The happy enterprise

Well-crafted, measurable experiences are the future of business

Apr 06, 2023
Share me the details
Column

Share me the details

Hyper-personalised experiences blur the line between employee and customer.

Apr 06, 2023
Insights to help HR leaders navigate uncertainty in 2023
Article

Insights to help HR leaders navigate uncertainty in 2023

Tumultuous times provide a unique opportunity to make work better for people. Here’s how to seize it.

Apr 06, 2023
Let’s get personal
Column

Let’s get personal

Aussie workers want bespoke experiences at work—and they expect their bosses to know it.

Apr 06, 2023
Working through divisions
Column

Working through divisions

AI tools can help leaders engage employees with empathy.

Apr 06, 2023
Equity in the workplace begins with equity at home
Column

Equity in the workplace begins with equity at home

Hard-won lessons from a CFO who is challenging conventions and living her dream.

Apr 06, 2023
AI flips the script on talent retention
Article

AI flips the script on talent retention

Company platforms that promote internal opportunities can prevent skilled workers from jumping ship

Apr 06, 2023
Welcome to the (shorter) working week
Article

Welcome to the (shorter) working week

The 4-day workweek is gaining traction, though it’s not for everyone.

Apr 05, 2023
The war for talent is hotter than ever
Video

The war for talent is hotter than ever

Dave Wright explores how enterprises are using technology to win the war for talent.

Apr 05, 2023
Using AI to remake human resources
Article

Using AI to remake human resources

AI-powered hiring and promotion tools offer many benefits to companies, but also raise questions over fairness and transparency.

Apr 05, 2023
Change is hard
Article

Change is hard

Tech transformation requires employee buy-in. Here’s how to earn it.

Apr 05, 2023
The hybrid workforce is here to stay
Video

The hybrid workforce is here to stay

Tech visionary Dave Wright explores the boundaries needed for hybrid work, rather than the structure, and the technology tapped to run it all right. Read now.

Apr 05, 2023
Lonely but not alone
Article

Lonely but not alone

We’re more connected than ever. So why do we feel lonely?

Apr 05, 2023
Remote onboarding, the right way
Roundtable

Remote onboarding, the right way

First priority: Helping employees build relationships from day one.

Apr 05, 2023
The new rules of employee face-to-face time
Roundtable

The new rules of employee face-to-face time

In a hybrid world, it doesn’t matter who’s in the office the most. But how can you develop your team remotely?

Apr 05, 2023
Mind the (IT talent) gap
Article

Mind the (IT talent) gap

Demand for skilled tech workers far outstrips supply. To bridge this gap, many companies have started to recruit and train workers from underserved communities.

Apr 05, 2023
Even jobs that require in-person work are going hybrid—albeit slowly
Article

Even jobs that require in-person work are going hybrid—albeit slowly

Manufacturing, retail, and healthcare are among the industries where adoption of hybrid work models has been slowest. That won’t be true forever.

Apr 05, 2023
Mapping the hybrid employee journey
Article

Mapping the hybrid employee journey

A tool from pre-pandemic times can help create a culture and employee experience to meet the needs of today’s distributed workforce.

Apr 05, 2023
How women adapted to a digital business landscape
Article

How women adapted to a digital business landscape

Iconic women leaders describe how they overcame challenges ranging from civil war to gender bias and pandemic stress.

Apr 05, 2023
Hiring the neurodiverse
Infographic

Hiring the neurodiverse

Businesses in need of tech talent have overlooked a fifth of humanity.

Apr 05, 2023
The impact of hybrid work on gender equality
Article

The impact of hybrid work on gender equality

Remote work challenges can impact women disproportionately. Companies need thoughtful solutions.

Apr 05, 2023
Change is all around
Video

Change is all around

Dave Wright explores the history of industrial transformation and explores modern transformation done well.

Apr 05, 2023
Learning on the job
Article

Learning on the job

Knowledge workers need continuous learning to maximize their productivity.

Apr 05, 2023
Singapore’s skills shortage—all in the mind?
Article

Singapore’s skills shortage—all in the mind?

The secret to closing the skills gap in Singapore could be an attitudinal shift toward productivity and personal growth, says ServiceNow Asia HR Director Michael Tan.

Apr 05, 2023
Skills intelligence systems are the future
Article

Skills intelligence systems are the future

New technology pinpoints employee skills to help execs form better teams and drive business success.

Apr 05, 2023
Don’t neglect your employee experience
Video

Don’t neglect your employee experience

Learn why the best companies out there are creating a first-class atmosphere, offering a consumer-like employee experience that drives customer experience.

Apr 05, 2023
Meet your ‘machine mate’
Column

Meet your ‘machine mate’

AI can boost productivity, allowing companies to lower costs, lift profits, and provide better experiences for their employees.

Apr 05, 2023

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