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Unlock the value of digital experiences

Achieve a more connected, transparent operation that advances productivity and fuels growth.

Telecom, media, and tech companies are the heartbeat of everything digital. Differentiate with frictionless experiences that increase loyalty and drive down costs.

Turn disruption into your competitive advantage.

We’re here to serve you

Shift to proactive, automated communication through digital workflows.

Telecom

Elevate service and operations, and deliver better experiences by connecting the customer to the network.

Technology

Differentiate with customer experience to drive loyalty and reduce operational costs.

Don’t just take our word for it

See how technology, media, and telecom companies like yours are succeeding with ServiceNow.

25% increase in customer satisfaction

Vodafone streamlined its processes and increased productivity by 45%.

One united platform for all employees

DXC Technology replaced siloed legacy systems with ServiceNow, creating a unified service center.

1 million incidents managed by workflows

Orange Business Services unified service delivery onto one platform, streamlining customer experiences.

Featured resources

EBOOK

Compete and win with digital transformation

Improve workflows, boost productivity, and energize growth, all within the ServiceNow® platform.

ANALYST REPORT

Be prepared for digital network operations

Find out how to use artificial intelligence and machine learning to empower employees and customers.

WHITE PAPER

Stay relevant to the mobile generation

Embrace a digital-first strategy to break free from legacy processes and enhance customer experiences.

INFOGRAPHIC

Calculate the impact of customer service management

See Forrester’s projected economic impact of the ServiceNow Customer Service Management solution.

Join us at an event

SERVICENOW EVENT

Knowledge 2021

Explore the endless possibilities of workflow at your pace. 

SERVICENOW EVENT

Now at Work 2021

Know the moment Now at Work registration and sessions go live.

Get in touch with pros and peers

Connect with experts at ServiceNow and other champions in telecom, media, and tech to discuss industry challenges and how to partner with us to unlock your potential.