Lynch: It’s definitely more imperative now. To keep up with the changing environment, organizations must continuously be ready to pivot and change the products and services they’re offering. That’s why it’s so critical that they maximize the talent they have. By doing so, they can decrease the time to value and save substantial costs versus going to the labor market. Even with current economic conditions, the top talent with the hottest skills is in high demand. The other piece of this is technology It’s much easier to use your current technology to get the outcomes you want than to seek out something completely new. People need to look at their technology and see if there are opportunities to use those tools a little differently.
Bower: Executives are responding to a lot all right now and all at the same time. We need to get to a place where organizations are proactive—where they’re bringing opportunities to employees, predicting what their people might need, providing great hybrid work experiences, and allowing workers to self-serve. Fortunately, companies are seeing the value in employee experience and are making those investments.