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IT

Manage IT strategy, operations, service delivery, and apps on our single system of action.

Security

Automate, predict, digitize, optimize, monitor, and resolve risks by impact for security, compliance, and IT.

Deliver fast, personal service to employees while increasing productivity.

Customer Service

Connect customer service with other orgs to resolve issues faster, lower cost, and boost satisfaction.

Intelligent Applications

Build business apps fast—whether you’re a pro coder or novice—with tools, templates, and more.

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Modernize IT service management

Eliminate service outages

Run IT like a business

Resolve security incidents and vulnerabilities fast

Consumerize the employee service experience

Increase customer satisfaction by solving issues faster

Digitize your business with intelligent apps

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Healthcare With ServiceNow

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ServiceNow at HIMSS 19

Visit Kiosk (#400-41) and see a demo on our unified platform for healthcare.

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Transform healthcare. Transform lives.

Focus on what matters most—your patients, staff, and the community you serve. A unified platform for care makes it possible to deliver consumer‑like service experiences, streamline workflows, and connect and protect both your business and clinical operations.

Protect your patients and your brand

Resolve security threats in your organization with confidence. Major data breaches are headline news and the cost to do nothing is not an option. A Ponemon global survey reveals how cybersecurity professionals avoid data breaches in the latest state of vulnerability response in healthcare.

SEE HOW TO REDUCE YOUR RISK

Improve care by modernizing IT

Foster rich patient experiences, services, and workforce capabilities with automated management of medical assets and clinical EHR applications. EHR is a complex, mission‑critical system. If you don’t know the impact of outages or changes, service delivery becomes inconsistent.

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Improve clinician service experience

Increase efficiency and effectiveness for clinicians and employees so they can focus on care. Rethinking physician onboarding has a direct impact on your bottom line. Reduce turnover by decreasing recruitment costs and improve time to productivity.

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Redefine patient experiences

Patients increasingly desire an integrated approach to their care. It’s what motivates them toward healthy behaviors and purchasing decisions. Connect customer service and other departments responsible for care to deliver great patient service experiences.

Solve Issues Faster

What Our Customers Are Saying

We told employees that we were going to turn off the phones and shut off email, but we were going to use best‑in‑class technology to make work easier.

Patricia Tourigny
SVP, HR Shared Services

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Hospice care enterprise recovered $70,000 in just one month on its wireless carrier bill after starting to track mobile
devices.

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Resources

REPORTS

Forrester: $4B Provider Saves $9M with HR Service Delivery

The New CHRO Agenda: Employee Experiences Drive Business Value

WHITE PAPERS

The EHR Imperative: Eliminating Outages and Combatting Cyberattacks Can Improve Patient Care

Digital Transformation in Healthcare Starts with Modern IT

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Explore ServiceNow in Healthcare

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